Delta
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Cranky on the Web (June 2 – 8)
Talking about Delta’s Basic Economy – Rudy Maxa’s World Rudy had me on his weekly radio to show to talk about Delta’s…
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The Last Piece of Midwest Airlines is Passed to Delta
The long, drawn out, sad saga of Midwest Airlines and its famous cookie has now finally come to a close. Though the…
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Cranky on the Web (May 26 – June 1)
Delta tests ‘basic economy’ fares on some flights – Atlanta Journal-Constitution The AJC wrote about Delta’s Basic Economy fares out of Detroit…
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Cranky on the Web (May 21 – 25)
Atlanta’s New International Terminal Opened—Here’s How it Will Benefit You – Conde Nast Daily Traveler The overly-expensive new terminal in Atlanta is…
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Delta to Shrink Its Fleet of Small Jets, Significantly Improve Customer Experience with New Pilot Agreement
This week, Delta accomplished something incredibly rare… it came to a new tentative agreement with its pilots 7 months BEFORE the contract…
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Delta Screws Up, Accidentally Shows Different Prices to Some Customers on Its Website
Everyone makes mistakes, but some mistakes are worse than others. Delta had one fall into the “pretty bad” category recently when it…
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Will JetBlue Be Welcoming Its International Partners Under Its Roof at JFK?
It’s earnings season, and that means it’s time for a slew of long analyst calls to talk about the events of the…
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Topic of the Week: Delta’s Bag Handling
When I posted my trip report last week and mentioned that Delta damaged our stroller, a commenter requested that I report back.…
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Delta’s Oil Refinery Purchase is Either Brilliant or Insane (or Both)
With fuel being an airline’s biggest expense, we all know that the airline and oil industries are tied together. But that tie…
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Baby on Board in First Class (Trip Report)
The big day finally arrived. We took the little guy on his first airplane trip, and all went well, fortunately. Our chariot…
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Delta’s Basic Economy Fares Show Why Booking Through Online Travel Agents Is Becoming More and More Hazardous
Delta started a test a couple weeks ago of a new fare offering called Basic Economy. The idea is that it’s a…
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Topic of the Week: Delta Wants to Refine Its Own Oil
Word is out this week that Delta wants to get into the oil refining business. I would assume the idea is to…