American
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A Missed Opportunity: How American Should Have Responded to This Unhappy Traveler (Ask Cranky)
This is a different kind of Ask Cranky. What started as a question about why American/US Airways keeps fares so high in…
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Strange Bedfellows: Korean to Codeshare with American
Airlines announce codesharing relationships all the time, and I usually don’t give them a second look. But when an announcement came through…
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The Best Kind of Delay (Trip Report)
A couple months ago, I was emailing with some friends and we jokingly talked about doing a guys’ weekend in Cabo. We…
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American’s Remote Terminal at LAX and the Southwest I Love (Trip Report)
I had to do a last minute day trip up to the Bay Area, and I had a ton of options. After…
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Why American’s Pilots are Getting Riled Up About the Affordable Care Act
I can’t say I ever expected to be writing a post about healthcare here on the blog, but sure enough, here we…
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It’s Time for American’s Pilots To Decide If They Want More Money or Not
We all know how American’s flight attendant contract negotiations turned out. A slim majority of flight attendants actually decided they preferred a…
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Apparently Travel With Kids Gets Worse Before It Gets Better (Trip Report)
Words cannot explain how much I was dreading this trip. I’ve had trouble with my son on airplanes before, but with him…
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American, Caifornia Pacific, Delta, Family Airlines, Frontier, People Express, Southwest, United, US AirwaysReviewing Your 2014 Predictions
At the end of last year, I put a topic up for you all to make your predictions for the airline industry…
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American’s Latest Improvements Show An Attempt to Balance Customer Experience with Spending Tons of Money
I wrote earlier this week about how Delta was working on re-branding to reflect all the product improvements it had made over…
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Profit Sharing: Why American Doesn’t Like It, Why It Should Have Done It Anyway, and Why It Can’t Do It Now
I really thought this was going to die down eventually, but it hasn’t. The topic of profit-sharing at the new American (or…
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Cranky on the Web (November 17 – 21) – Ethiopian Madness, Rebanking in Miami, More
Ethiopian Airlines: The Flexible Airline (or, why you shouldn’t combine multiple tickets on one itinerary) – Travel Babbo One of our clients…
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Taking Advantage of The LAX Service Build-Up (Trip Report)
I hadn’t been to Duke since my brother graduated a decade ago, but when Travelport asked me to attend its first Ignite…