American
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Why Won’t American Let Me Use Miles on a Connecting Flight? (Ask Cranky)
It’s time for another Ask Cranky. This one is a follow-up on a post I wrote last December. I read your post…
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Thinking Through DOT’s Surprising FAA Oversight Memo
You may have heard yesterday something about how the Department of Transportation (DOT) was investigating maintenance practices at Allegiant and American. That’s…
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American Makes a Move to Grow Dallas/Ft Worth, But Bigger Decisions Need to Be Made
Everyone wants an Atlanta. Delta has built Atlanta into an incredible hub, a machine that pushes through an enormous number of passengers…
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American is “Revisiting Some of the Fundamentals of Latin America”
Last week, American announced a slew of changes in Latin American markets. Some routes were cut while new ones were added, and…
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American’s Flight Schedules Don’t Solidify Until 100 Days Out (And That’s a Big Improvement)
The timing couldn’t have been more awkward. When I attended American’s leadership conference last month, there was a slide that talked about…
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As Basic Economy Expands Across the Atlantic, the Message Gets Muddled
When the US-based airlines rolled out Basic Economy, it took some time to figure out the best way to explain it. In…
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Chicago O’Hare Takes Steps Toward the Future With Massive Expansion That American Can’t Derail
There aren’t a lot of airports in the US that do a good job of thinking about the future. Sure, some airports…
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American and Qantas Try to Hook Up Again, Warn of Doom and Gloom If Shot Down
Back in 2015, American and Qantas tried to gain US government approval to expand a joint venture to include anti-trust immunity for…
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Short Flight in the Back of a Fancy Airplane: American 787-9 (Trip Report)
It’s February and that means it’s time to take my annual pilgrimmage to Dallas/Ft Worth for American’s Annual Leadership Conference. The ALC…
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Sampling American’s Completely Unnecessary Yet Oddly Appealing Flagship Dining Experience
I really don’t care about airline lounges. Sure, I’ll gladly check one out when given the opportunity just out of curiosity, but…
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The State of Qatar Promises Reforms to Its Airline Because It Needs a Friend
Qatar (the country) has been in a sticky situation for some time now. With many of its Arab neighbors accusing the country…
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Delta Finally Brings Back the Part of an Interline Agreement with American That Matters Most
It has been more than two years since Delta effectively killed its interline agreement with American. Now, after several painful operational messes,…