American
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Across the Aisle from American President Robert Isom on His Agenda, Operational Progress, and What It Means to Be the Best (Part 1)
On Friday, I had the chance to spend some time with Robert Isom, President of American Airlines, when he came to Los…
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Why Won’t American Let Me Use Miles on a Connecting Flight? (Ask Cranky)
It’s time for another Ask Cranky. This one is a follow-up on a post I wrote last December. I read your post…
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Thinking Through DOT’s Surprising FAA Oversight Memo
You may have heard yesterday something about how the Department of Transportation (DOT) was investigating maintenance practices at Allegiant and American. That’s…
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American Makes a Move to Grow Dallas/Ft Worth, But Bigger Decisions Need to Be Made
Everyone wants an Atlanta. Delta has built Atlanta into an incredible hub, a machine that pushes through an enormous number of passengers…
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American is “Revisiting Some of the Fundamentals of Latin America”
Last week, American announced a slew of changes in Latin American markets. Some routes were cut while new ones were added, and…
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American’s Flight Schedules Don’t Solidify Until 100 Days Out (And That’s a Big Improvement)
The timing couldn’t have been more awkward. When I attended American’s leadership conference last month, there was a slide that talked about…
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As Basic Economy Expands Across the Atlantic, the Message Gets Muddled
When the US-based airlines rolled out Basic Economy, it took some time to figure out the best way to explain it. In…
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Chicago O’Hare Takes Steps Toward the Future With Massive Expansion That American Can’t Derail
There aren’t a lot of airports in the US that do a good job of thinking about the future. Sure, some airports…
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American and Qantas Try to Hook Up Again, Warn of Doom and Gloom If Shot Down
Back in 2015, American and Qantas tried to gain US government approval to expand a joint venture to include anti-trust immunity for…
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Short Flight in the Back of a Fancy Airplane: American 787-9 (Trip Report)
It’s February and that means it’s time to take my annual pilgrimmage to Dallas/Ft Worth for American’s Annual Leadership Conference. The ALC…
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Sampling American’s Completely Unnecessary Yet Oddly Appealing Flagship Dining Experience
I really don’t care about airline lounges. Sure, I’ll gladly check one out when given the opportunity just out of curiosity, but…
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The State of Qatar Promises Reforms to Its Airline Because It Needs a Friend
Qatar (the country) has been in a sticky situation for some time now. With many of its Arab neighbors accusing the country…