Brett
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Why Do We Fly In High Clouds? (Ask Cranky)
This is a bit of a strange Ask Cranky in that it’s actually a question I’m asking myself. To pilots, this is…
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My First Flight in American’s New Slimline Seats (Trip Report)
By my standards, I’ve been traveling a lot. It’s been a draining and emotional couple weeks, and to make things more challenging,…
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Which Airlines and Cities Stand to Win if The LaGuardia Perimeter Rule Disappears?
We’ve heard rumblings about the death of outdated perimeter rules at both Washington/National and New York/LaGuardia for years. But could it actually…
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Cranky on the Web – Managing Passwords
In the Trenches: Managing Passwords – Small Business Center I hate passwords. But they’re a necessary evil.
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Topic of the Week: Any Safety Concerns?
It’s been a safety-issue kind of week, hasn’t it? There’s the letter United sent to its pilots regarding some serious problems. Then…
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Delta Makes a Big Investment in Improving Wifi Speed and Coverage
Delta announced yesterday that it would be making big investments in improving its wifi speed and coverage. This, of course, is good…
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JetBlue Officially Requests a Customs and Immigration Facility in Long Beach
If you’ve been waiting for a fun-filled airport battle, then you’ve come to the right place. After months of discussion about the…
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What is Virgin America Thinking With Its New Dallas to Austin Route?
I know I wasn’t the only one scratching my head last week when Virgin America announced it would use its precious gate…
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Cranky on the Web – Growing Quickly, Rapid Rewards Changes, JetBlue Cakes
In the Trenches: Debating Rapid Growth – Small Business Center We’ve been evaluating some opportunities to grow the concierge busy fairly quickly.…
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Topic of the Week: At What Point Does Spirit Become a Threat?
You know this question has been asked in US airline headquarters for years. Spirit is growing, so when is it a real…
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Southwest Alters Rapid Rewards Redemption Rates to Be More Opaque
Last week, Southwest quietly let it slip that it was going to vary the number of points required to redeem for flights.…
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US Airlines Ramp Up Effort to Stifle Middle East Carriers – What Do They Know?
It looks like American, Delta, and United are getting a little nervous about those fast-growing carriers in the Middle East. It’s bad…