Brett
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Caution: Pricing Glitch Makes Some Travelers Pay More for Alaska’s Saver Fares in Sabre
Part of the fun that comes with having the Cranky Concierge air travel assistance business is that I get to poke around…
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How JetBlue Putting Someone on a Flight 90 Minutes Later Cost the Airline $2500
I was approached by someone recently about a fascinating interaction with JetBlue, and I thought this was worth sharing here. I suppose…
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Whether the MAX Should Have Been Grounded or Not, Boeing Finds Itself in Hot Water
In my post last Thursday, I laid out why I thought the 737 MAX shouldn’t have been grounded with the information we…
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Cranky on the Web: Hidden City Ticketing Can Get You in Trouble
If you’re going to miss your flight, call the airline. Immediately. And be nice – Los Angeles TimesI got further into the discussion about…
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3 Links I Love: Azul To Buy Parts of Avianca, More BA Airplane Porn, Buzz is Back
Azul Signs Non-Binding Agreement to Acquire Selected Assets of Avianca Brasil – AzulThings keep moving in Brazil, and Azul keeps growing. I…
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In Defense of Not Grounding the 737 MAX… Even Though It’s Now Grounded
When the 737 MAX operating Ethiopian Airlines flight 302 crashed on takeoff from Addis Ababa last Sunday, the pressure immediately began to…
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Flying as a Gold Elite on American Isn’t Anything Special (Trip Report)
As you know, last month was the annual American Leadership Conference, and once again I was invited as a member of the…
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Up All Night with American – Part 2: Simulators, Hangars, and Ops Towers
Welcome to the second half of my long night with American. In my post about the first half of the night, I…
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3 Links I Love: Sun Country Cuts Costs, Paine Field Flies Commercial, Hawai’i Reacts to Southwest
Sun Country CEO gets very real on the airline’s quest for financial sustainability – MinnPostHere’s a good interview with Sun Country CEO…
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The Cranky Flier Interview: Janet Lamkin, United Airlines, President of California
It’s a lofty title to be sure. Janet joined United in November 2017 to fill the first regional president position here on…
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Reading the Tea Leaves: Southwest Starts Selling Tickets to Hawai’i
It has been anticipated for years, and as of yesterday, Southwest has finally started selling tickets for its first Hawai’i flights. Even…
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Up All Night with American – Part 1: The Operations Center
I may have flown to Dallas for American’s leadership conference last week, but that was merely an appetizer before the main course.…