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Cranky on the Web: The Mighty Hahn, American’s Delays
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Tiny German airline a big player, thanks to interline deals – Travel WeeklyHahn has a really unique business model, and this spells it out nicely. It’s a great way for agents to be able to…
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FULL: Sign-Ups for the LAX Airfield Tour are Now OPEN
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Update: It took less than 20 minutes for this to fill up. I have reached out to LAWA to see if we can add more capacity. If so, I will post updates. If you had…
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3 Links I Love: Shrinking A350 Seats, Zunum Death Watch, Seattle’s N Gates
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This week’s featured link: Airbus changes tack on seat comfort, posits ‘sub-economy’ on A350 – Runway Girl NetworkOh Airbus. The company loves to say how it has the widest seats flying, but then it pivots…
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Thanks to American, I Flew Southwest and JetBlue to Portland (Trip Report)
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This trip should have been simple. We were having our annual Cranky Concierge team gathering in Portland (Oregon) and American’s award space was wide open. Someone had offered me a Business Extra certificate that was…
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Sign-Ups for the LAX Airfield Tour Open This Friday at 10am PT
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As mentioned a couple weeks ago, I’ve partnered with Los Angeles World Airports (LAWA) to add a bonus event to Cranky Dorkfest LAX on Saturday, September 7. We’ll be taking a behind-the-scenes airfield bus tour…
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Talking Onboard Product with Virgin Atlantic’s VP of Customer Experience (Across the Aisle)
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As you might come to expect from an entity affiliated with Richard Branson, Virgin Atlantic celebrated the launch of its Los Angeles to Manchester flight with a party in a warehouse district east of downtown…
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American Has a Bad June, But United Wasn’t Much Better
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Once June ended, I couldn’t wait to get my hands on full month performance data to see just how bad the month was for American. It would have been bad enough if American simply had…
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Cranky on the Web: American’s Labor Problems
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American Airlines says mechanics are causing delays. Now, a judge could force the union to pay for it – Dallas Morning News This article came out before the trial began, but it’s going to be…
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3 Links I Love: Delta Ups Its Game, Ben Smith Ups Air France’s Game, Flair is In the Game
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This week’s featured link: Welcome cocktails, hot towel service, bistro-style dining: Delta to debut wholly reinvented international Main Cabin experience – Delta News HubEvery so often, Delta likes to poke its head in and remind…
