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Alaska Updates Its Brand, And It Looks Really Good
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In general, doing anything in the airline industry involves a high level of difficulty and complexity. But doing a brand refresh that most people will actually like? That’s at a whole different level. We’ve seen…
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Big Improvements in Subscriptions and Comments
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Yes, it’s a rare Wednesday post, but we’re not talking airlines today. Today I have some good news about improvements in subscriptions and comments now that I’m best testing Postmatic 2.0 on this site. It’s…
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JetBlue Releases More Details About Its Coach Cabin, But The Implementation Timeline Has Slipped
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Way back at the end of 2014, JetBlue told investors that it was going to overhaul its coach (or “core” as the airline calls it) experience. The problem? It wasn’t going to start until 2016.…
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A Worthwhile $5.60 Change Fee (Trip Report)
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My first trip of this year was a lot like the last trip of last year. This time, the Travel and Hospitality Club at my alma mater, Stanford’s business school, asked if I’d come up…
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Cranky on the Web: Last Class, The Legacy of Richard Anderson, SeaPort’s Pain
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The Opening Bell (Brett Snyder, Cranky Flier Interview) – WGN Radio I spoke with WGN Radio about the so-called “Last Class” idea of no frills and cheap fares. I’m not sure they expected me to…
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3 Links I Love: Canada Crushes Competition, American May Be Preparing for Basic Economy, The Day Eastern Died
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Today’s featured link: NewLeaf discount airline postpones service, will refund tickets – CBC News Canadian people are just begging for a true ultra low cost carrier these days, but Canada’s government isn’t helping. Just as…
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American Adds Gates and Routes in LA, Targets the Hollywood Crowd
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When American first started to build up Los Angeles, before the merger with US Airways, I thought it was crazy. There was too much competition in the market, and it wasn’t worth fighting for. Once…
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Los Angeles May Have the Rams Back, But the FAA Has Problems with the Stadium
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When I was a kid, I loved the Los Angeles Rams. I still have autographs from some of the all-time greats (including Eric Dickerson) from when my Tiger Cub pack visited the practice fields. And…
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Delta Ramps Up Its “All-or-Nothing” Strategy in Tokyo
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Thinking about countries that have open skies agreements with the US, Japan is undoubtedly the least “open” of all. That’s because the most important airport in the most important Japanese city is highly restricted. But…
