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2 Links I Love: United’s New Execs, LAX Solves Its Biggest Problem
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I know it’s usually 3 links, but this week it’s only 2 since they’re big ones. This week’s featured link: United Appoints New Senior Leaders It’s taken United President Oscar Munoz a long time, but…
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Delta Adds a Door to Business Class, Calls It a Suite
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Flat beds in business class? That’s so 2016. Delta has decided to kick off the 2017 season with the newest, coolest trend in the pointy-end of the airplane: a door. The airline will now be…
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The 10 Cranky Posts With the Most Comments
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We’ve already looked at posts with the most page views, but now let’s look at the ones that have the most comments. I eliminated contests where people had to leave a comment in order to…
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My First Southwest 737-800 Ride and LAX Is Getting Better (Trip Report)
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If you thought this was my trip report for my 9 Airports, 1 Day adventure, then I’m sorry to disappoint. See, as if 8 flights in one day on Southwest wasn’t going to be enough,…
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Should United De-Hub Los Angeles? It Already Has.
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There has been a consistent drumbeat regarding United for years in the analyst community: it has too many hubs and needs to close at least one. This mantra is flaring up again with talk that…
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Looking Back on 10 Cranky Years
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Ten years ago tomorrow, I published my very first post, Welcome from the Cranky Flier. Since then, I’ve published just shy of 3,000 posts, and you’ve left more than 62,000 comments. There have been millions…
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Cranky on the Web: How Airline Systems Work, Delta Questions, Handling Tight Connections, Cranky’s Adventure
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How do airline computer systems work? – CNN Money I am no expert on IT, but CNN still wanted to get a better, basic understanding of how airline systems work in light of the Delta…
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3 Links I Love: Delta’s Tech Mess, Phil Bakes Dies
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This week’s featured link: Chief Operating Officer gives Delta operations update – Delta News Hub And here’s what Delta said happened in its own unbelievable IT failure. Power problems, backups failed, blah, blah, blah. I…
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Delta Begins to Further Dismantle Its Tokyo/Narita Hub
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Yesterday Delta posted a new item on its News Hub entitled “Q&A with APAC SVP: Delta remains committed to Asia despite Haneda agreement.” Note that it says Delta remains committed to Asia, but it says…
