In general, complexity is the enemy of any good low-cost airline. Sure, by nature, legacy carriers have complexity in spades, and that’s why low-cost carriers try to avoid it; they can get a big cost advantage by staying simple. Canada’s WestJet used to bask in simplicity. It made huge margins …
Month: November 2017
This is the kind of sponsored post that I really like doing. Global Eagle had me come down to take a tour of its entertainment division. The idea was to showcase all of the behind-the-scenes work that goes into getting entertainment in front of you when you fly. Global Eagle …
My ongoing, unorganized series looking at the demise of small city service in the US has been pretty depressing. Sure there are some ideas on how to help mitigate the destruction, but that’s often more theory than anything. Today, however, is different. Little Southern Airways Express is reinventing small city …
It was more than a year and a half ago when I wrote this about JetBlue’s first big expansion of its Mint premium cabin beyond the usual transcon markets between New York and both LA and San Francisco:
…So far JetBlue has had tremendous success with Mint, and with every
As I wrote yesterday, it’s a quiet Thanksgiving week, so I’m posting my recent trip reports to get them out of the queue. There’s no post on Thursday. I’ll be back on Monday with a regular post.
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Two days after my Mint experience on JetBlue, it was time …
It’s Thanksgiving week, so I’ve decided to lie low and post two trip reports today and tomorrow. No post Thursday, and I’ll be back the following Monday as usual.
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The last time I flew Mint, it did not go well. It’s not like it was JetBlue’s fault — …
This week’s featured link:
KLM Lets The Customer Decide… – Meanwhile at KLM
This is a really interesting read. KLM has one of the more aggressive social media strategies out there, and it has made itself available wherever travelers wanted to find the airline. But it only goes where people …
On June 5, 2016, Southwest launched its first flights from Long Beach with 4 daily to Oakland. With a year’s worth of data from the feds now available, I turned to the numbers to see exactly what the impact has been and how it stacks up against other Southern California …
Unless you’re living under a rock, you know that United retired its 747s last week with one remarkable last flight. I was devastated that I was unable to go due to other commitments, but United allowed me to send someone in my place to cover the experience for the blog. …
The problem of declining small city service is far from being resolved, and I have a few posts lined up to address the issue. Recently, I wrote about a couple dozen small US cities that are at risk of losing their air service. Today, I’m looking more at the …
The future of in-flight entertainment may include gyms – Marketwatch
Don’t let the title fool you. The future of inflight entertainment will NOT include gyms. But airlines are trying out some new things. My feelings on some of these gimmicks? Meh. I’m just happy with more customized content. The rest …
This week’s featured link:
How Direct Flights Shape a City’s Fortunes – CityLab
Oooh this is a fun one. They went and played with the data here and found that having a nonstop link is of huge importance to developing business between two cities. And some places are just naturally …