Connections suck. Oh sure, as a traveler you don’t like them, but I’m looking at it from the other side. Airlines don’t like offering connections because they add operational complexity and cost. What the airlines eventually figure out, however, is that there’s enough commercial benefit to make the effort worthwhile. …
This week’s featured link:
Experts: Traveler should have drawn scrutiny before flight – Associated Press
There are so many stories about airline passengers gone wrong out there, but this is one that I find more concerning than most. From the accounts I’ve seen, this guy never should have been able …
If there’s one area where I think the low cost carriers have a huge advantage over the legacy carriers, it’s in the ability to tailor the inflight experience at any point before travel. If you buy a ticket on an airline like Spirit, you can pick and choose what add-ons …
As you saw on the blog last week, I was invited to spend the night with Delta to chronicle the airline’s move from Terminals 5/6 at Los Angeles International Airport (LAX) over to Terminal 2/3. It was a massive effort that spanned three nights, and now that it’s done, …
There was a trend over the last few years for airlines to try to spin off their loyalty programs into standalone businesses. On a spreadsheet, this looked like a smart move, a way to “unlock value,” as they say. Air Canada was one of the early, aggressive proponents of this, …
This week’s featured link:
New flying out of Paine Field will ease commuting pain for many – Alaska Airlines Blog
Alaska has been trying to replicate its successful Pacific Northwest strategy down in California, but now it’s bringing something it learned in California back north. In California, Alaska has learned …
The air was thick with irony.
At Sabre’s big Airline Technology Exchange conference in Las Vegas last week, all of Sabre’s airline users had gathered to talk about product enhancements and exchange learnings with each other. Most of the sessions were small break-out groups that focused on the various products …
Spring Break! Ok, so that doesn’t quite mean the same thing as it used to. This year, we took the kids to North Carolina to see the in-laws. Tickets were expensive so we went with a combo of miles and money on this one. We had great experiences in both …
On Friday night, an army of orange and green vests gathered outside Delta’s makeshift command center sitting atop the surface parking lot outside Los Angeles International Airport’s Terminal 6. The long-awaited LAX terminal shuffle was about to begin, and the air was filled with a mix of anticipation, anxiety, and …
FOX 11 News In Depth: Big changes coming to LAX – Fox 11 Los Angeles
I actually spent all of last night with Delta following the terminal move at LAX, so get ready for that story soon. But last week, I sat down in the studio with Hal Eisner for …
This week’s featured link:
Amid Cancelations & Delays, Court Orders Spirit Airlines Pilots To Halt Alleged Work Slowdown – Consumerist
I thought Consumerist did a nice job of covering the bubbing labor problems over at Spirit. It sounds like the pilots have been slowing down the airline as part of …
Welcome back to the third, final, and probably most controversial installment in my 
Across the Aisle interview with Delta CEO Ed Bastian. If you missed part one about Los Angeles and the Pacific, find it here. And if you missed part two about getting cocky, arriving on time, and …
