Cranky on the Web (November 1-5)

How Southwest Measures the Success of “Bags Fly Free”BNET Headwinds
Last week at Media Day, Southwest got into survey details on how it measures success of Bags Fly Free.

Airline reviews: Find out if an airline is any goodBudget Travel
Sean over at Budget Travel asked me how to find if an airline is legit or not. Here’s my response.

Southwest: Why It’s Promoting No Change Fees and Its Web SiteBNET Headwinds
Now that Bags Fly Free is working, here’s what’s next. From Media Day, of course.

In the Trenches: The Stress of Exhibiting at a ConferenceIntuit Small Business Blog
I have started blogging about my experience as a small businessperson at the Intuit Small Business Blog. My first post was on exhibiting at a conference.

Election 2010: Airlines Lose Key Merger Opponent in the House with Oberstar DefeatBNET Headwinds
Rep Oberstar, the constant airline merger opponent, has lost in the race for re-election. That’s good and bad news for airlines.

Southwest Tells Airports to Keep Costs Under ControlBNET Headwinds
Airport costs are skyrocketing, and I asked Southwest about that during a one-on-one interview with EVP Bob Jordan. He said airports do need to keep costs under control.

Qantas Grounds A380s After Engine Failure: There’s More to This StoryBNET Headwinds
The big news at the end of the week was Qantas grounding the A380 fleet. There has to be more to this.

Qantas A380: A History of Problems With the Rolls-Royce Trent 900 EnginesBNET Headwinds
This isn’t the first problem with the Trent 900 engine on the A380. Not sure what’s related at this point, but it’s worth taking a look.

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