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A Southwest 737-300 Surprise (Trip Report)
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I’ve had so many trips lately that I’ve tried to spread out my reports so that you don’t get bored. This one was the short hop to Vegas for the Sabre Airline Technology Exchange a…
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Cranky on the Web: United Fined for Failing to Inspect 787 Even After FAA Told the Airline
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United slapped with fine for taking plane ‘not in airworthy condition’ on 23 flights – MarketWatch You may have missed it, but the FAA proposed a hefty fine against United for flying an airplane that…
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3 Links I Love: Airport Mismanagement in Virginia, A Strange Belief on Loyalty, No Golden Age of Travel
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This week’s featured link: Records: Former Newport News airport execs spent big on travel – The Daily Press If you haven’t been following the saga of Newport News airport’s spending spree, then I highly recommend…
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Foreign Airlines Should Be Able to Fly Within the US and Lose Money if They Want
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There’s a fun-filled cycle of hate in the US airline industry that works in a specific way. First, something bad happens (legroom gets cut, traveler gets dragged off an airplane bleeding, person forced to pee…
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Ryanair Introduces Connections and Prepares for Interlining, But Don’t Expect Crazy Cheap Fares
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Connections suck. Oh sure, as a traveler you don’t like them, but I’m looking at it from the other side. Airlines don’t like offering connections because they add operational complexity and cost. What the airlines…
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3 Links I Love: Should Never Have Been Allowed to Fly, Aloha Southwest, Amazon Labor Trouble
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This week’s featured link: Experts: Traveler should have drawn scrutiny before flight – Associated Press There are so many stories about airline passengers gone wrong out there, but this is one that I find more…
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Delta’s Move Toward Flexibility: Upgrade Any Single Flight at Any Time After Ticketing
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If there’s one area where I think the low cost carriers have a huge advantage over the legacy carriers, it’s in the ability to tailor the inflight experience at any point before travel. If you…
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The Cranky Flier Interview: Those Who Made the Delta Move at LAX Happen
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As you saw on the blog last week, I was invited to spend the night with Delta to chronicle the airline’s move from Terminals 5/6 at Los Angeles International Airport (LAX) over to Terminal 2/3.…
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Air Canada Reverses Course, Leads the Charge to Bring Loyalty Back In-House
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There was a trend over the last few years for airlines to try to spin off their loyalty programs into standalone businesses. On a spreadsheet, this looked like a smart move, a way to “unlock…
