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Cranky on the Web: Anger at Preferred Seating Fees
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Skyrocketing seat selection fees enrage flyers, enrich airlines – USA TodayI was interviewed for this article about seat fees, and as I’ve written before, I strongly dislike them.
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3 Links I Love: Air Italy Throws Money Away, Moxy Hires, OneJet Is DoneJet
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This week’s featured link: Air Italy flights to Chicago risk rekindling row with U.S. carriers – ReutersAir Italy has been announcing a ton of new service to the US recently with flights from Milan to…
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There is a Reason United’s Purchase of ExpressJet is So Complicated
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The news started rolling in on Tuesday. United would be purchasing regional-operator ExpressJet from its current parent company SkyWest, but this is no ordinary purchase. It’s a very complex transaction that has United only acquiring…
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Delta’s New Boarding Process Makes It Seem Like The Airline Has Nothing Better To Do
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Sometimes it just feels like Delta has run out of important things to spend time working on. Last week’s announcement of a change in the way boarding will be done starting January 23 seems like…
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Delta Continues to School Other Airlines on How to Take Your Money (and Miles)
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In American’s most recent earnings call, CEO Doug Parker lamented his airline’s ability to do what Delta does. More specifically he said: …[Delta is] doing a better job than we can today of making sure…
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Cranky on the Web: Changing Emotional Support Animal Rules
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Delta Bans Emotional Support Animals on Long Flights – KQED ForumSan Francisco public radio station KQED had me on yesterday to talk about changing emotional support animal rules. Originally I was just supposed to open…
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3 Links I Love: Neeleman Talks Moxy, California Pacific Troubles, Where is Tracy?
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This week’s featured link: JetBlue Founder David Neeleman on How New Airline Moxy Will Change the Way We Fly – Condé Nast TravelerWant more info on Moxy? Here you go. This is a lengthy interview,…
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Help Cranky By Answering a Few Easy Questions
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Earlier this week, I put out my two-part series on Southwest’s changes in the intra-California market. It was fun to do the analysis, but it wasn’t easy. Data crunching takes time, and acquiring data from…
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Southwest Prepares for Battle in California With Fare Cuts (Analysis – Part 2)
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Welcome back to the second part of a look at Southwest’s pricing changes in intra-California markets. If you missed the dynamics that led to this change yesterday, I’d recommend heading over to the post first. …
