Recent Articles
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American Isn’t As Weak in Asia As You Might Think
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Many people have used the excuse that since US Airways doesn’t bring American what it really needs, more Asian service, it’s not a worthwhile merger.…
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My Best Guess On What Will Happen to American’s Hubs Post-Merger
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It is a lot of fun to speculate on a variety of things when it comes to mergers, but the favorite pastime seems to be…
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Cranky on the Web (February 11 – 15)
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Airlines Are Not Secretly Plotting Against You – Conde Nast Daily Traveler Just a little rant about things people think airlines are doing to screw…
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Topic of the Week: What About Eagle?
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There’s plenty of talk about the American/US Airways merger, but there simply isn’t much at all about what will happen in the regional world. American…
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The American and US Airways Merger is Finally Announced, Here’s How Not to Screw This Up
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The day has finally come. Assuming the feds approve it, American and US Airways are now set to merge forming the real “new” American. You…
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A Very Special Valentine’s Day Post Coming Soon
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It’s Valentine’s Day, so what better way to celebrate than announcing a mega merger? But as you all know, my posts go live at 345a…
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Get a Free Briggs & Riley Carry-On Bag With Your Worst Damaged Bag Story
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The full year 2012 baggage stats are out from the Department of Transportation (DOT) and the airlines had a good year. That doesn’t mean there…
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Don’t Be Afraid to Use Your Miles
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I don’t write about frequent flier miles too often, because a) there are plenty of others who focus on it day in and day out,…
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Southwest Uses AirTran to Grow Flying in Memphis
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Southwest’s latest schedule is out, and guess who is paying attention to Memphis? It’s not technically Southwest yet, but Southwest is using its AirTran subsidiary…
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Cranky on the Web (February 4 – 8)
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In the Trenches: The Neglected Corners of the Business – Intuit Small Business Blog Though the concierge business is where I spend most of my…
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Topic of the Week: Delta and Starwood Crossover Awards
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Yesterday, Delta and Starwood Hotels announced crossover awards where elite members in each program get benefits in the other. What do you think? Would this…
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Frontier Makes a Pragmatic, Unsurprising, Yet Sad Move to Outsource Airport Staff
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For years, you could hear Frontier employees talk as if they were part of one big family. It was that level of care that often…
