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Cranky on the Web (September 1 – 5)
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Allegiant Air now charging $5 for check-in at airport – KPCC 89.3 I was asked to talk about why Allegiant now charged $5 to print a boarding pass at the airport and if others would…
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Topic of the Week: The Best Things You’ve Heard Onboard
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This week’s topic comes from a reader, Herb. What are some of the best funny, clever, or sarcastic comments you’ve heard come from a pilot or flight attendant on duty? Maybe it wasn’t even intentional,…
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If You Think Norwegian Has Been Banned From the US, You’re Wrong
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The news broke earlier this week and spread like wildfire. The US has refused to grant Norwegian Air International approval for its foreign air carrier permit. That sounded like something big, but it wasn’t even…
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Wall Street is Warming Up to a JetBlue Without CEO Dave Barger
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When it comes to JetBlue, Wall Street has been singing a similar tune for awhile. The general feeling is that JetBlue is too customer-friendly. It’s leaving too much money on the table. Recent speculation, however,…
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Cranky on the Web (August 25-29)
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In the Trenches: Handling Referrals – Quickbooks Small Business Blog Referrals are very important to our business, so we want to make sure we’re handling them right.
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Crankyspotting Dorkfest is Two Weeks Away
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Just two weeks from tomorrow, it’s time for the annual Crankyspotting Dorkfest. For those who haven’t been before, this isn’t some big event with scheduled activites. It’s all about getting together, eating In ‘n Out,…
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American Stops Selling Tickets Through Orbitz, and Orbitz Should be Worried
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It’s time for yet another fun-filled fight in the world of airline distribution. In this episode, American and Orbitz can’t come to an agreement, so American has pulled it flights out entirely. US Airways flights…
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The New Domestic Battleground: First Class Meals
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When you think of things that make for a good flight, how high on the list is a decent meal? You’ll almost never get a free meal in the back of the bus domestically, but…
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Why You So Rarely See Web Fares In the US
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I was talking about mistake fares with someone the other day, and that reminded me of a time when I filed a couple of mistakes myself as a pricing analyst at America West. One, from…
