Recent Articles
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American’s Test of Video Streaming is Just the First Step
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American announced this week that it would begin testing streaming video with wifi-provider GoGo on a couple of airplanes, and it will expand wifi to…
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An Update From Virgin Atlantic’s US Boss
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Let’s keep the Virgin theme rolling this week, shall we? Last week, Chris Rossi, Virgin Atlantic’s Senior Vice President, North America was in town here…
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Virgin Australia Set to Make Its Debut
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Australian travelers know Virgin Blue as the number two competitor to Qantas, but within a couple of days, the name will be gone. Ok, so…
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Cranky on the Web (April 25 – 29)
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Getting bumped gets more lucrative – CNN Out of the Office If you get bumped against your will, compensation is rising, but that could also…
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Topic of the Week: Southwest/AirTran Merger is Approved
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The Department of Justice approved the Southwest/AirTran merger without any changes this week. The DOJ said it had no concerns about an anti-competitive impact from…
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Why Don’t People Hate Alaska Airlines?
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On the surface, Alaska Airlines seems like a company that Americans would love to hate, yet exactly the opposite is true. People love Alaska, and…
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A Look at the New DOT Rules That Foreign Airlines Hate
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Last week, the Department of Transportation (DOT) rolled out a bunch of new rules the are supposed to make the passenger flying experience better. On…
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US Airways and American Sue Reservation Systems on Monopoly Claims
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I’ve been following the fighting between American and the global distribution systems (GDSs) fairly closely here, but I’ve yet to comment on the latest development.…
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Cranky on the Web (April 18 – 22)
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Little planes get big seats – CNN Out of the Office This week, I take a look at why US Airways is putting First Class…
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Topic of the Week: Airline Earnings (or Lack Thereof)
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Airline earnings have started to roll in with American and United posting losses, Southwest and JetBlue barely squeaking out profits, and Alaska posting rock star…
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You Can Now Follow Your Bag on Delta in Real Time, Like FedEx
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We’ve been asking for this for a long time now, but the wait (at least for Delta passengers) is finally over. You can now follow…
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First Class on the Emirates A380, Featuring a Shower at 37,000 feet (Trip Report)
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You’ve asked for Wednesday posts to come back, and now they’re going to – in a limited way. Some of you love trip reports while…
