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Recent Articles
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Cranky on the Web (September 16 – 20)
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In the Trenches: A Big-Company Structure for a Small Business – Intuit Small Business Blog Cranky Concierge isn’t a big business, but it might be some day. So I’m thinking about how that should work…
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Topic of the Week: Does Aer Lingus Need Flat Beds?
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Apparently Aer Lingus has decided to introduce flat beds in business class by 2015. I think of Aer Lingus as a hybrid low cost/full service kind of airline, so do flat beds make sense? (Probably…
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Fun with Economics: Why Unbundling is a Good Thing
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You can probably look back and find plenty of posts that I’ve written about how unbundling in the airline industry is a good thing. So why am I bothering with yet another post on the…
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The Next Thing in Inflight Entertainment? The Second Screen
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For a few years, people have predicted the demise of traditional inflight entertainment (IFE) systems as wifi became more widely available on airplanes. But instead of seeing it disappear, we’re seeing IFE manufacturers work on…
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Comparing American’s A319 That Goes Into Service Today to the MD-80 It Replaces (Guest Post)
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Today American begins flying its A319s between Dallas/Ft Worth and Charlotte, Cleveland, Memphis, and Wichita. Many more markets are coming soon as this airplane begins to replace some flying that’s currently done by MD-80s. Kevin,…
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Cranky on the Web (September 9 – 13)
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Three New 787 Routes—And Why You Should Care – Conde Nast Daily Traveler After a rough start, the 787 is now being used as it should be – to open up new and interesting routes.…
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The Crankyspotting Dorkfest is A Mere Two Weeks Away
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This is just a friendly reminder that two weeks from tomorrow, it’s time for the annual Crankyspotting Dorkfest at the In ‘n Out by LAX. This is an extremely casual event, so just show up…
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Faster Wifi Coming to the Skies
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I’ve spent the week here at the Airline Passenger Experience Association (APEX) conference, and it’s been a great show. This group has its roots in traditional inflight entertainment offerings, but this year, it’s connectivity that’s…
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Honoring the Flight Crews That Died 12 Years Ago Today
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A dozen years seems like forever, doesn’t it? Yet September 11, 2001 is still so vivid in my memory that it might as well have been yesterday. As I’ve done every year since I saw…
