Frequent Flier Programs
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Some United Elites are Over-Entitled, But It’s United’s Fault
If you’re a United frequent flier, you certainly know by now that the airline’s CFO gave a talk at an investors’ conference…
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Topic of the Week: Are Upgrades Worth It?
We’ve had a couple of interactions with upgrades lately and more often than not, mileage upgrades are becoming less useful. First, we…
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Where Are Airlines Going With Their Loyalty Programs in 2012? (Guest Post)
If the name down below looks familiar, it’s because he wrote a guest post here on the future of airline loyalty programs…
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AAdvantage Chief Maya Leibman Talks (Across the Aisle)
When I saw Maya Leibman, President of American’s AAdvantage loyalty program, put out a video talking about new benefits for elite members,…
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Alaska’s Deal with American Makes Its Frequent Flier Program Even More Valuable
Alaska and American have inked a deal that will give reciprocal elite benefits to each other’s elite members. This might not sound…
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Impressions From the oneworld MegaDo Launch
Sunday night was the launch party for the oneworld MegaDo. What the heck is that, you ask? Great question. It’s basically when…
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Cranky on the Web (September 19 – 23)
Watch out for flight changes, tight connections – CNN Out of the Office I talk about how to deal with frustrating flight…
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Translating United’s New MileagePlus Frequent Flier Program
You might have heard yesterday that United has rolled out its new MileagePlus program which will take effect starting on the first…
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Frequent Flier Redemption Engines Have a Ways to Go
Two new websites have popped up with the specific purpose of trying to make frequent flier mile redemption easier: PointHub and MileWise.…
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Why I Don’t Consider Frequent Flier Programs When Booking Travel (Ask Cranky)
I know I’ve touched on this many times before, but reader Morgan would like to know more about why I don’t consider…
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Topic of the Week: Delta’s New 72 Hour Rule
Delta SkyMiles members seem to be pretty unhappy at the latest move by the airline. If you’re on a frequent flier ticket,…
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Southwest Rolls Out New, Straightforward Rapid Rewards Program
I never thought this day would come. Southwest has been talking about rolling out a new Rapid Rewards program since, I believe,…