Delta Earns a Cranky Jackass Award for Requiring Several Week Advance Purchase to Book Low Level Domestic Awards and Not Telling Anyone

Delta Earns a Cranky Jackass Award for Requiring Several Week Advance Purchase to Book Low Level Domestic Awards and Not Telling Anyone

You may have seen elsewhere that Delta has decided to stop publishing all award charts. That’s bad, because it makes it easier for Delta to change mileage redemption levels without telling anyone. But there are other changes afoot, and I don’t remember seeing them announced anywhere. It appears that Delta …

British Airways Realigns Its Program to Make Big Spenders With Large Point Balances Happier (And the Rest, Not So Happy)

British Airways Realigns Its Program to Make Big Spenders With Large Point Balances Happier (And the Rest, Not So Happy)

On Monday, British Airways reached out to me seeing if I’d like to get a briefing on something big coming up. I was secretly hoping it was going to be about the Aer Lingus takeover effort, but instead it turned out to be a talk with James Hillier from …

American Makes a Few More Minor Changes, But This Time There’s Plenty of Advance Notice

American Makes a Few More Minor Changes, But This Time There’s Plenty of Advance Notice

As the days go by, American and US Airways make more and more progress on bringing the two airlines together. Yesterday there were a few more changes made, including upgrades across carriers, minor increases in award redemption prices, and small improvements in carry-on rules. The changes were relatively insignificant enough …

Delta Shakes Up SkyMiles but Fails to Give The Details Needed to Evaluate the Change Properly

Delta Shakes Up SkyMiles but Fails to Give The Details Needed to Evaluate the Change Properly

Last week, Delta announced a major overhaul of the SkyMiles program that changes points-earning from a mileage-based scheme to a revenue-based one. Even though I’m not a big miles and points guy, I’ve had a lot of people ask me what I think about the change. Considering how many details …

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