Fares
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Why You So Rarely See Web Fares In the US
I was talking about mistake fares with someone the other day, and that reminded me of a time when I filed a…
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In a Dramatic Turn, The Domestic US is Probably the Best Market for Airlines in the World Right Now
It wasn’t all that long ago that airlines raced to get their airplanes out of the US as fast as possible. Flights…
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Stop Focusing on How Fares are Displayed, We Have Bigger Problems
There’s a lot of stupid government regulation when it comes to the airline industry, and for that reason, it’s important to choose…
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Cranky on the Web (June 2 – 6)
How To Book A Flight On The WAY Cheap – Refinery29 I was surprised at the number of emails I got after…
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Topic of the Week: Should Taxes Be Broken Out?
Awhile back, the feds decided to do something that happens in almost no other industry – it mandated that the entire price…
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Topic of the Week: Should Airlines Waive Fees for Travel to Russia
Marina Spor and her family hold tickets to Scandinavia and Russia this summer on Finnair, and the crisis in Ukraine has caused…
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Cranky on the Web (February 24 – 28)
In the Trenches: Team vs. Individual Customer Service – Intuit Small Business Blog At Cranky Concierge, we’ve long used our team to…
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I’ve Argued for Unbundling, And Now I’ll Argue for Re-Bundling
Last week, I put together a post showing the merits of an unbundled fare structure. In my mind, unbundling was actually just…
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Fun with Economics: Why Unbundling is a Good Thing
You can probably look back and find plenty of posts that I’ve written about how unbundling in the airline industry is a…
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Farelogix Shows How Booking a Flight Should Work, and It’s Excellent
As you know from my trip report last week, I was in Miami attending Farelogix media day. But what is it that…
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Does the Math Add Up on American’s Fare Choice Bundles?
More than 5 years ago, in the early days of the blog, I awarded American a gold star for changing its booking…
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Cranky on the Web (October 8 – 12)
The Exact Dates When No One Wants to Travel and You Will Find Cheap Airfare – Conde Nast Daily Traveler Southwest launched…