Fares
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Cranky on the Web (February 24 – 28)
In the Trenches: Team vs. Individual Customer Service – Intuit Small Business Blog At Cranky Concierge, we’ve long used our team to…
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I’ve Argued for Unbundling, And Now I’ll Argue for Re-Bundling
Last week, I put together a post showing the merits of an unbundled fare structure. In my mind, unbundling was actually just…
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Fun with Economics: Why Unbundling is a Good Thing
You can probably look back and find plenty of posts that I’ve written about how unbundling in the airline industry is a…
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Farelogix Shows How Booking a Flight Should Work, and It’s Excellent
As you know from my trip report last week, I was in Miami attending Farelogix media day. But what is it that…
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Does the Math Add Up on American’s Fare Choice Bundles?
More than 5 years ago, in the early days of the blog, I awarded American a gold star for changing its booking…
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Cranky on the Web (October 8 – 12)
The Exact Dates When No One Wants to Travel and You Will Find Cheap Airfare – Conde Nast Daily Traveler Southwest launched…
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Cranky on the Web (May 26 – June 1)
Delta tests ‘basic economy’ fares on some flights – Atlanta Journal-Constitution The AJC wrote about Delta’s Basic Economy fares out of Detroit…
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Cranky on the Web (April 30 – May 4)
Airlines charging extra for everything is good for consumers, report says (poll) – Cleveland Plain Dealer This article looked at a study…
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Cranky on the Web (January 23 – 27)
New rules make airfare seem higher (even though it isn’t) – CNN Out of the Office This week, I took a look…
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Cranky on the Web (January 2 – 6)
Flights to Europe Are About to Get More Expensive – Conde Nast Daily Traveler With the European Union’s Emissions Trading System going…
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How Mistake Fares Get Filed and Why Korean Messed Up
Airlines can accidentally file the wrong fares. I should know, since I’ve personally done it twice. That’s fine, people make mistakes, but…
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A Look at My 9 Least Favorite SCASDP Proposals (and the Ones that Won)
Those of you who used to read me over on BNET know that I used to spend a solid week each year…