US Airways
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The Latest News in the American and US Airways Merger
It has been over a month since I last wrote about the American/US Airways merger, and I figured it was probably time…
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A Sincere Apology to United Airlines (It’s Your Fault, US Airways)
Remember my post on Wednesday about United’s reservation system not being very friendly? Well there were some people at United who were…
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American and US Airways Get Their Day in Court With a Side of Turkey and Stuffing
If you’re a fan of justice, then you’ll agree that Friday was a good day. The judge in the Department of Justice…
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Topic of the Week: Is DOJ Using Delay Tactics?
The next step in the American/US Airways merger trial has taken place with both sides requesting preferred court dates. The airlines have…
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The Department of Justice’s Big Gamble
A lot of people seem to think that the Department of Justice (DOJ) will eventually come to a settlement that would allow…
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Cranky on the Web (August 12 – 16)
In the Trenches: Choosing Our Tone With Unhappy Customers – Intuit Small Business Blog Every business has unhappy customers from time to…
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Breaking Down the DOJ’s Weak Objections to the American/US Airways Merger
I didn’t get into specifics in my post about the US Department of Justice (DOJ) filing suit to block the American/US Airways…
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US Department of Justice Gets a Cranky Jackass Award for Its Lawsuit to Stop the US Airways/American Merger
The shock of the year was delivered yesterday when the US Department of Justice (DOJ) announced that it was suing to stop…
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Next Level of American/US Airways Management Team is Much More Balanced
Over the last week or so, we’ve seen announcements from just about everyone in the new American/US Airways leadership team talking about…
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Cranky on the Web (July 15 – 19)
I’m excited to announce that I’ve been named to the Conde Nast Traveler Top Travel Specialist list for 2013 for urgent airline…
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American/US Airways Merger-Bashing Relies on Inaccurate Assumptions and Bad Information
Over the last couple weeks, there has been a lot of talk about how the American-US Airways merger is a bad idea.…
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Topic of the Week: Should American Have to Give Up Slots in Washington?
American and US Airways leaders were on Capitol Hill this week talking about the virtues of the merger. One area where there…