Airlines
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Topic of the Week: United Takes Negotiations to the Public
United is putting its pilot negotiations out in public for all to see. Is this a smart move? The union says that…
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When Social Media Attacks
Anyone else get the feeling that there comes a point when social media can be a bad thing? Oh sure, it has…
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Spirit’s Marketing Chief on Fees for Optional Items (Across the Aisle Interview, Part 2)
And we’re back with Spirit’s Chief Marketing Officer, Barry Biffle. Yesterday we dug in on the new routes out of Chicago and…
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Spirit’s Marketing Boss Talks About Big Moves In Chicago and Vegas (Across the Aisle Interview, Part I)
I know that a lot of people love to hate Spirit, but I’m not one of those people. That airline has made…
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JetBlue Orders New Airplanes, Focuses East
We already talked about the massive number of orders rolling in at the Paris Air Show this week, but there was one…
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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand
I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and…
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Topic of the Week: American Adds Tablets as Inflight Entertainment
American has decided to ditch its existing portable inflight entertainment system and go with the cooler Samsung Galaxy tablet instead. This may…
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Southwest’s First Scheduling Moves at AirTran Give Us Insight Into the Merger Plans
Earlier this week, Southwest publicly announced its first schedule changes for its new AirTran subsidiary. The changes, though small, give us a…
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UNITE HERE Strikes Back: Tries to Cover Bad Analysis By Insulting Cranky, Earns the Jackass
If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on…
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Why I Wouldn’t Be Surprised to See Virgin America Acquire Frontier
This may sound crazy, but hear me out. There were two separate pieces of news last week concerning Virgin America and Frontier…
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When Statistics Attack: Union Report on Lufthansa Complaint “Spike” is Simply Misleading
One thing that’s certain is that you can make statistics say pretty much whatever you want to get your point across. That’s…
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Southwest’s Long DFW Goodbye and International Plans in Baltimore
There were a couple of completely unrelated pieces of news from Southwest that came out last week, but I decided to throw…