Airlines
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Topic of the Week: Delta Sharpens Its Attack on Alaska
I’ve mentioned before how Delta looked like it was fighting with Alaska as both airlines added flights in each other’s hubs. But…
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Frontier is Finally Sold … If the Unions Say OK
It was one of the worst-kept secrets in the airline industry, but what had been known for months is now finally public.…
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JetBlue’s New Mint Premium Cabin Starts Flying Next June
We already know that JetBlue will be rolling out a new premium cabin on flights between JFK and both LA and San…
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A Sincere Apology to United Airlines (It’s Your Fault, US Airways)
Remember my post on Wednesday about United’s reservation system not being very friendly? Well there were some people at United who were…
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Trying the New West Coast Delta Shuttle (Trip Report)
Earlier this month, Delta launched a west coast Delta Shuttle operation between LA and San Francisco with hourly service and a few…
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The Skies May Be Friendly, but United’s Reservation System is Not (Tales From the Field)
[Update 9/27 @ 1049a: After much research, it turns out the problem lies with US Airways not United. I posted an apology…
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United Introduces a Familiar, Reliable, but Risky Ad Campaign
Throughout history, some of the stickiest advertising jingles and slogans have come from airlines. United apparently likes the nostalgia, because it is…
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Cranky on the Web (September 16 – 20)
In the Trenches: A Big-Company Structure for a Small Business – Intuit Small Business Blog Cranky Concierge isn’t a big business, but…
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Topic of the Week: Does Aer Lingus Need Flat Beds?
Apparently Aer Lingus has decided to introduce flat beds in business class by 2015. I think of Aer Lingus as a hybrid…
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Comparing American’s A319 That Goes Into Service Today to the MD-80 It Replaces (Guest Post)
Today American begins flying its A319s between Dallas/Ft Worth and Charlotte, Cleveland, Memphis, and Wichita. Many more markets are coming soon as…
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Allegiant Strangely Rolls Out a Nationwide Ad Campaign
When you think of Allegiant, what’s the first thing that comes to mind? Ultra low costs? A fee for everything? Nationwide advertising…
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Cranky on the Web (September 2 – 6)
Annoyed by Slow Wi-Fi at 30,000 Feet? Get Ready for Some Speed – Conde Nast Daily Traveler JetBlue has finally passed its…