American
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Across the Aisle from American’s Alliance Boss on Growing oneworld, the Future of the Alaska Partnership, and More
Today, US Airways and TAM both officially join oneworld, making that alliance significantly bigger. I had the chance to talk to Kurt…
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Winning and Losing Airports in the Washington/National Slot Shuffle
Washington’s National Airport is, to put it mildly, a highly desirable place to fly. It is mere minutes from downtown Washington and…
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American Decides to Cut All Ties with JetBlue
American put out a very tersely-worded release last week announcing that its relationship with JetBlue was coming to an end. This had…
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American is Upgrading Its 767s, but Only the Front Half
Before the US Airways merger, American had said it would eventually refit some of its 767 fleet with flat beds in Business…
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American Makes Choice Fares What They Should Have Been When They Launched
When American and US Airways merged, there were plenty of people assuming that the airline would use a blunt instrument to increase…
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Cranky on the Web (February 24 – 28)
In the Trenches: Team vs. Individual Customer Service – Intuit Small Business Blog At Cranky Concierge, we’ve long used our team to…
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American Eagle Envoy Pilots Throw Down the Gauntlet, Try to Call American’s Bluff
The idea of pilot shortages at regional airlines may seem mundane to those of you outside the industry, but this has created…
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Another Look at American’s New LaGuardia Flights
I know I just wrote about this last week, but the schedules for American’s new flying at New York/LaGuardia airport have been…
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A Short and Somewhat Confusing History of American Eagle, er, Envoy
American Eagle Airlines has announced that it’s changing its name to Envoy, but it will keep flying under the American Eagle brand.…
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First Glimpse of American’s New York Strategy Shows Less Focus on New Yorkers
We had our first look into the new American’s schedule planning strategy last week when the airline announced how it would deal…
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Cranky on the Web (January 13 – 17)
Airline merger will hurt some cardholders – Philadelphia Inquirer Apparently the decision to stop allowing Amex Platinum access to US Airways clubs…
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American, Delays/Cancellations, Delta, JetBlue, JFK – New York/JFK, ORD – Chicago/O’Hare, United, WeatherAn In-Depth Look at How Airlines Handled the Weather in New York and Chicago
I’ve had a few notes and comments come in regarding how one airline handled the bad weather last week versus another airline.…