Brett
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Airlines We Lost in 2011
It’s that time of the year once again where we review those airlines that had their wings clipped. Last year, I said…
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A Classically Sucky Orbitz Customer Service Experience
This is a pretty dead week in terms of news, so I figured I’d pull out some lighter stories. One of our…
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Remember that $60,000 Deal to Name a Virgin America Airplane? Here’s Who Bought It
Last month, Virgin America decided to sell a pretty unique deal through Gilt City. Anyone with $60,000 could get a roundtrip charter…
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Cranky on the Web (December 19 – 23)
Pack patience for air travel amateurs – CNN Out of the Office ’tis the season for amateur travelers to come out of…
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Topic of the Week: ANA Brings the 787 to the US
ANA has announced that will start flying the 787 to the US. First market are Seattle and San Jose. Is that a…
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The Many Steps Alaska Takes to Put Food on Your Flight
I had a great opportunity earlier this week to head on over to LAX to do a menu tasting with Alaska Airlines.…
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Virgin America Still Having Major System Problems More Than a Month After System Changes
If you’ve flown Virgin America any time since October, there’s a good chance that your experience has been sub-par. No, it has…
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Winners and Losers in Delta’s Big Expansion at New York’s La Guardia Airport
The details are out. Now that the feds have finally paved the way for the Delta/US Airways slot swap (at least this…
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Cranky on the Web (December 12 – 16)
Great new for those who want to follow me on the CNTraveler website. You can now subscribe to an RSS feed of…
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Topic of the Week: Who Wants to be a Guest Poster?
It’s getting close. My wife is due in just about 3 weeks, and that means I’m going to need to take a…
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Delta, JetBlue, and Spirit Knock American While It’s Down (But It’s an Indirect Hit)
It’s been a tough few weeks for American without question. After filing for bankruptcy, it’s probably not a surprise that we see…
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A Note on Comments Not Showing Up
I’ve received a few notes lately saying that comments had been posted but they weren’t showing up on the site. Are they…