I haven’t written about Cranky Concierge much lately, but we’re humming right along, helping all […]
Author: CF
Southwest chief Gary Kelly sent out a great email to the airline’s employees (or, “People”) […]
Someone sent me an article last week that I thought was pretty funny. Apparently, Airbus […]
Air Travel Naughty and Nice List: Point Counterpoint – Conde Nast Daily Traveler One Daily […]
There were a couple of somewhat minor milestones in the eyes of travelers this week, […]
Every time I bring up the idea of US Airways buying American, I hear gasps […]
I don’t think anyone was surprised to hear that American filed for Chapter 11 bankruptcy […]
Remember that whole Delta/US Airways slot swap deal? US Airways gave most of its slots […]
Earlier this month, British Airways introduced Avios, a new name for miles. Now if you’re […]
Taking First-Class Coddling Above and Beyond – The New York Times I was quoted in […]
It’s the holiday season, so that means it’s time for some nice warm and fuzzy […]
It’s Thanksgiving again, and that means it’s time for another year’s installment of the True […]