Brett
-
Cranky on the Web (January 18 – 22)
American Airlines, oneworld Increased Offer to Japan Air Lines May Not Be Enough – BNET American is desperately trying to keep JAL…
-
34 People on US Airways Express Jet in West Virginia Love EMAS
How many of you know what EMAS is? I can guarantee that the 34 people on a US Airways Express jet in…
-
Southwest Explores Change Fees, Bag Fees, and More
As I mentioned yesterday, Southwest has been circulating a survey to a bunch of fliers to try to explore all sorts of…
-
Southwest Looks at Revamping Rapid Rewards, Adding Same Day Standby Rules
Southwest has been circulating a survey to a bunch of fliers to try to explore all sorts of ways to make changes…
-
How You Can Get Airlines to Stop Raising Bag Fees
I feel like I’ve approached this topic before, but in light of the airlines raising bag fees once again to $25 for…
-
Let’s Celebrate Marlon Green, Ruth Carol Taylor, and Other Pioneering Black People in Commercial Aviation
It’s Martin Luther King Jr Day, so I thought it might be a good time to honor some of the pioneering figures…
-
My Code of Ethics is Live
Thank you to everyone for your feedback on my proposed code of ethics last week. I was up in the mountains this…
-
Cranky on the Web (January 11-15)
US Airways Pilots Infighting Grows Worse by the Day – BNET It appears the US East pilots are tired of fighting the…
-
Cranky Concierge Client Gets Stuck in Ecuador
Many of you guys asked for a story where Cranky Concierge couldn’t help someone escape a delay or cancellation. I’ve got a…
-
How The Feds Keep Dangerously Sick Passengers Off Planes
You might have heard about the guy with tuberculosis who was allowed to board a US Airways flight over the weekend despite…
-
Who the F*&@ is XAIR?
You guys know I have an unhealthy obsession with featuring startup airlines that have little chance of actually starting up, right? Well,…
-
JFK to Close a Runway for Four Months, Prepare to Cry
I highly doubt you needed another reason to avoid congested New York/JFK Airport, but here’s one for you just in case. Starting…