Brett
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Air Canada’s President Goes Across the Aisle to Talk About Adding Seats to Airplanes, the Rise of Rouge, and More
When I was at the Boyd conference in Vegas a couple weeks ago, I had the chance to sit down with several…
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Topic of the Week: Do You Like Delta’s Pay Raise?
Delta announced what, on the surface, looks like big pay raises for non-union employees this week. Wages will rise 14.5 percent. In…
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If You’re Going to Charge for Seat Assignments, Lufthansa, You Better Well Honor Them (Tales from the Field)
Lufthansa is probably the most hated airline in the travel agent world these days for a variety of reasons. It just started…
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American Really Screwed Up When It Sent the Wrong Airplane to Hawai’i
File this one under “how the hell did that happen?” On August 31, American sent an A321 from LA to Honolulu that…
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Delta’s Reason For Killing Its Interline Agreement With American Makes No Sense
American and Delta have announced that they’ll be ending their interline agreement on September 14. I immediately assumed this was Delta’s doing,…
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Thanks for Coming to Cranky Dorkfest
Thanks to everyone who came to Cranky Dorkfest at the In ‘n Out at LAX yesterday. It was a great gathering of…
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Today is Cranky Dorkfest
If you live in LA and are looking for something to do today, I’ve got a plan for you. (If you work…
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Honoring the Flight Crews That Died 14 Years Ago Today
On the day before Cranky Dorkfest, I usually dedicate my post to the event. But today is no ordinary day, and there…
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With Smisek Forced Out, United’s New CEO Oscar Munoz Has a Unique Opportunity
I didn’t expect it to happen like this. Over the last few years, people have called for now-former United President, Chairman, and…
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Republic May Have the Strangest Bankruptcy Filing Ever
Have you ever heard of a company filing for bankruptcy protection so that it can increase its costs? I’m going to guess…
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My Speech About the State of the US Airline Industry
Today is a holiday here in the US, so I normally wouldn’t post, but this seemed like a good opportunity to put…
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Topic of the Week: How Important Should Operational Performance Be for Spirit?
At the Boyd conference this week, Spirit gave a long presentation about its efforts to educate people about its unbundled strategy and…