Brett
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oneworld No Longer Always Means onebagcheck
One of the more complex customer-facing issues airlines have to deal with involves interlining. In simple terms, that’s when two carriers have…
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Cranky on the Web: 20 Years of BA in Phoenix
Since 1996, reliable daily arrival of British Airways jet has captivated Phoenix aviation enthusiasts – Arizona Republic Twenty years ago, British Airways…
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3 Links I Love: Southwest’s Ancient Tech, Government Moves on UAE/Qatar, Alaska Goes SLO
This week’s featured link: Now Southwest Can Act Like Other Airlines. Uh-Oh? – Bloomberg Southwest is slowly lurching toward finally getting a…
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Many Airlines Have an On Time Problem in Los Angeles, but It’s American’s That Concerns Me Most
Los Angeles is a market in high demand these days. Delta and American have been slugging it out while international carriers pour…
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A Demo On How Data Comm Is Going to Make Flying Better
Back in May I wrote about how airlines, air traffic controllers, and the Federal Aviation Administration (FAA) were all getting excited about…
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We Don’t Know What Brexit Means for Airlines, But It’s Not Good
Brexit! I apologize to all my British readers for showing so much excitement, but please know that I did restrain myself from…
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It’s Time for Crankyspotting Dorkfest at LAX on September 17
It’s June, and that means it’s time to set a date for this year’s Crankyspotting Dorkfest. That date? September 17 from 11a…
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Who the F*&@ is RISE?
While the chance of an airline starting from scratch to challenge the big four US airlines globally is tiny, it’s no surprise…
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Singapore Airlines Shakes Up Its US Route Network In Response to United’s New Singapore Flight
It may not always be news when an airline changes a couple of routes around, but when that airline is Singapore Airlines…
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Thinking About Loyalty and How Today’s Programs Do It Wrong
American’s decision to copy the structure of Delta and United’s so-called “loyalty programs” last week got me thinking about, well, loyalty. These…
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3 Links I Love: Hard to Start Up Cuba, Chinese and Virgin Australia, That Weird Airbus Noise
This week’s featured link: Airlines Race to Cuba, Overcoming Major Hurdles – Associated Press Scott Mayerowitz headed down to Cuba with American…
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An Early Departure On an Aircraft with the New Delta Interior (Trip Report)
It was a busy but fun 10 days in Indiana, and I was exhausted. What better way to end a sleepless trip…