Southwest Leaves Mexico City, Shows the Limitations of Its US-Focused Strategy

Southwest Leaves Mexico City, Shows the Limitations of Its US-Focused Strategy

Below, you’ll find a map of Southwest’s destinations outside the continental US. One of these dots is a different type of destination than the rest. Which one is it?

Southwest Airlines international route network via Southwest.com

If you said Mexico City, you’re right. Mexico City is very different from the …

Cranky on the Web: Hacking Your Reservations, Southwest Computer Problems in Baltimore

Cranky on the Web: Hacking Your Reservations, Southwest Computer Problems in Baltimore

A Hacker Exposed the Ancient Flaw That Makes Airlines So HackablePopular Mechanics
I missed this when it first happened, but apparently there was some glitch through El Al that allowed this guy to hack into passenger reservations on Amadeus. I went back and forth with the author in detail …

Southwest Gets Friendlier For Small Business, But There’s a Lot More Work to Be Done

Southwest Gets Friendlier For Small Business, But There’s a Lot More Work to Be Done

Many people think of Southwest as a leisure-focused airline, but that’s never been the case. In fact, even in its earliest days Southwest focused on high-frequency service to be attractive to the cost-conscious business traveler. While its low fares have attracted business travelers over time, those who specialize in booking …

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