Recent Articles
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Topic of the Week: Where Do You Want Your Seatback Pocket?
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Mrs Cranky recently received a survey from American and this was one of the questions: So, do you care? The higher pocket supposedly gives more…
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United’s “Customer Day One” Doesn’t See Many Changes
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I’m not quite sure how this was decided, but yesterday was “Customer Day One” for the combined Continental and United.. That doesn’t really make sense…
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The New First Class Experience on Lufthansa
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It may be a very small piece of the travel experience that few of us will have the chance to try, but it’s still fun…
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Delta’s Dismantling of the Memphis Hub
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Many are surprised that it’s taken this long, but Delta has finally begun taking the first big steps in what will ultimately likely result in…
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Cranky on the Web (May 9 – 13)
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Southwest, AirTran merger may mean changes for Northeast Ohio airports – WKSU I spoke with an Ohio public radio affiliate about the impact of the…
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Topic of the Week: US Airways Pilots Union Goes Off Again
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The US Airways pilots union is at it again. This week the group claimed a number of safety issues have occurred and it demanded the…
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Flying the Lufthansa A380 Inaugural to San Francisco (Trip Report)
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I know I said trip reports would only be on Wednesdays now, but I changed my mind. Lufthansa flew me out to Frankfurt only to…
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Fall Outlook: Fewer Flights, Sustained Fares
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It’s earnings season again, and that means it’s time to gather round and listen to every airline talk about what’s happened and what’s next. After…
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Frontier Shuffles Its Fleet to Cut Losses
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Republic Airways announced a small first quarter loss the other day, but really, it was a tale of two airlines. Its Frontier subsidiary lost a…
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Cranky on the Web (May 2 – 6)
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When row 21 is actually row 9: The method behind airline row numbers – CNN Out of the Office United is doing some row renumbering,…
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Topic of the Week: Best Airline Press Release Titles
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When I was working for America West, my favorite press release title had to be the one proclaiming “Mule Promoted to Head Customer Service.” I…
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American’s Test of Video Streaming is Just the First Step
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American announced this week that it would begin testing streaming video with wifi-provider GoGo on a couple of airplanes, and it will expand wifi to…
