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Delta’s CEO on the Middle East “Cheaters” (Across the Aisle)
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Welcome back to the third, final, and probably most controversial installment in my Across the Aisle interview with Delta CEO Ed Bastian. If you missed part one about Los Angeles and the Pacific, find it…
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Delta’s CEO on Preventing Cockiness, Arriving On Time More, and Viral Videos (Across the Aisle)
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Grab some coffee (or a beer) and get comfy. This is the longest chunk of my interview with Delta CEO Ed Bastian. If you missed part one on Los Angeles and the Pacific, you can…
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Delta’s CEO On The Perfect Airplane for Los Angeles, A Vision for the Pacific, and More (Across the Aisle)
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Let’s call this “Delta week,” because you’re going to be getting a lot of CEO Ed Bastian here. When he was in Los Angeles a couple weeks ago for an employee event, I sat with…
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3 Links I Love: Allegiant Chooses Row 13 and an Orange Stripe, Lufthansa Group Ditches a Safety Rule, New Hawaiian Pualani
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This week’s featured link: For the First Time, Allegiant Air Learns What It’s Like to Configure a New Airplane – Skift This is a great story from Brian Sumers about how Allegiant had to learn…
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A Cranky Jackass Award for American’s 737 MAX Torture Chamber
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Unlike many of you, I’ve been a fan of traditional airlines increasing density on airplanes over the years. It made sense to me: provide a basic level of comfort and then give people affordable options…
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Belatedly Pondering Alaska’s Dallas Plans
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I’m well aware that it’s been about three weeks since Alaska announced its plans for serving Dallas/Love Field, but I’ve been thinking about it a lot since then. Why do I care? Well, I don’t…
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Southwest’s Surprising Decision to Stop Overbooking
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If you thought United’s 10-point plan to deal with the Dr Dao dragging incident was a bit much, just look at what Southwest has done. In what looked like a surprise announcement, CEO Gary Kelly…
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3 Links I Love: Let’s Buy Alitalia, American Jacks Up Pay, United Mourns JFK
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This week’s featured link: Lufthansa says not interested in taking over Alitalia – Financial Express The worst airline ever continues to live up to its name. Just about to run out of cash, the airline…
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United Releases Its 10-Point Plan to Avoid Roughing Up Passengers
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Soon after Dr David Dao was dragged off United Express flight 3411, the airline said it would be doing a full review of its policies and procedures and release a plan of action by April…