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The Southwest Effect on Disappearing Change Fees
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Domestic change fees disappeared so quickly and with such little resistance — except you, JetBlue — that I haven’t been able to stop thinking about this. The industry built change fees up to absurd heights…
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More Cuts, Hawaiian Prepares for Reopening, A Handful of New Routes
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Welcome back. The Eskimo has been busy shrinking in October, but it is not alone. Nay. The Eagle, the Widget, and the Heart have all made cuts of their own. But some are more targeted…
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A New Cranky Talk is Live: The End of Change Fees?
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Cranky Talk: The End of Change Fees? As if the two podcasts I posted yesterday weren’t enough, the latest edition of Cranky Talk is now live too! This week we talk about change fees disappearing.…
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Cranky on the Web: Podcasts a Plenty
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DLD 309: Let’s get Cranky! – Dots, Lines & DestinationsThe DLD crew had me on initially to talk about how travel agencies are faring these days, but that ended up being a very small fraction…
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3 Links I Love: Selling SkyMiles, One Pilot Onboard, Voices of Dispatchers
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This Week’s Featured Link Delta SkyMiles Investor Presentation – September 14, 2020 – EDGARFirst it was United, now Delta is using its loyalty program as collateral for a big loan. I’ve skimmed through this, and…
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Why JSX is Being Kicked Out of Orange County Airport
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JSX — the airline formerly known as JetSuiteX — sent out a somewhat odd blast email last week. The airline said it was being told that after this year it couldn’t continue to fly out…
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JetBlue Doubles Down on Newark and Los Angeles But Only One Makes Sense
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JetBlue is an airline on a mission. With a deal to not furlough any pilots until next May, it is trying to put as many of them to work as possible. After an initial barrage…
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Frontier Takes a Stab a November, Delta Swings at the Competition, and United Whacks International
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Happy Monday, everyone. It was a quiet week in Airlineland as most residents stayed behind the scenes working on future plans, but that didn’t stop the Animal from putting out a first stab at November…
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Honoring the Flight Crews That Died 19 Years Ago Today
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It’s that day again, but this year it just feels different. The economic carnage that followed 9/11 now pales in comparison to what COVID-19 has wrought. And when you think about the 3,000 people who…
