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A Visit to the Memorial for Alaska 261
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Oxnard (in California) is not a household name, but it is a spot I visited as a kid growing up in the San Fernando Valley. It was a quiet place where you could escape to…
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Austin Growth Highlights Differences Between Cautious Delta and Frenzied American
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Delta last week announced it would continue its slow growth of Austin as a focus city, adding three new destinations while cutting one as it looks to cement its position as a clear number two…
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Cranky on the Web: Spirit’s Trouble
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Spirit Airlines is on shakier ground after avoiding hard decisions in bankruptcy – CNBCSpirit continues to teeter, most recently agreeing to extend its credit card processor agreement but only after giving up millions to make…
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Cranky Weekly Review presented by Oakland San Francisco Bay Airport: Alaska Redefines Loyalty, Delta Asks All of Us for Help
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Alaska’s New Loyalty Scheme Alaska must have gotten a 2-for-1 deal with its consultants that come up with its new livery for long-haul flying because where else could Atmos Rewards come from? Or maybe we’re…
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Atmos Rewards Pushes the Burden of Elite Status Further on to the Alaska and Hawaiian Customer
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Alaska and Hawaiian officially rolled out their new combined loyalty program yesterday called Atmos Rewards. In short, the program largely stays similar to what Alaska Mileage Plan had before. I’m not here to give you…
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RSVPs and T-Shirts for Cranky Dorkfest
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Cranky Dorkfest is less than a month away on September 13 (full details here), and I have two updates for you: 1) The Importance of Your RSVP Did you RSVP yet to attend Cranky Dorkfest?…
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Three Big Airlines, Three Very Different Approaches to Long-Haul
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I’ve had a lot of offline discussion about aircraft configuration and premium focus as of late, so I decided it was time to dive into the details to see just how things have changed at…
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Southwest’s Big Schedule Restructure Caters to Connections
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Southwest extended its schedule from early March to early April last week. Sure it included a new city — Knoxville — but the real news was buried in the weeds. Even though capacity is basically…
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Cranky on the Web: Cheap Seats Disappearing, Blocking Middles, Alaska’s Strategy
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Why Cheap Airline Seats Are Getting Harder to Find – The Wall Street Journal (Subscription required)The numbers suggest that fares are starting to rebound for the airlines, but I gave the opposite opinion for this…
