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Cranky on the Web: American’s Overblown Pilot Problem, Holiday Travel Deals
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American Airlines updates worried travelers after glitch left thousands of holiday flights without pilots – Dallas Morning News (Paywall) When there’s a hard paywall like on this site, I don’t usually post the link, but…
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3 Links I Love: Retirement of a Salesman, Interviews with KLM and Southwest CEOs
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This week’s featured link: Leahy reflects on 33 years at Airbus – Leeham News For those who don’t know, one of the greatest salespeople the aircraft industry has ever seen is riding off into the…
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WestJet Just Keeps Adding Complexity, And Somehow It Works
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In general, complexity is the enemy of any good low-cost airline. Sure, by nature, legacy carriers have complexity in spades, and that’s why low-cost carriers try to avoid it; they can get a big cost…
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How Does That Movie Make It To the Airplane? Global Eagle Explains (Sponsored Post)
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This is the kind of sponsored post that I really like doing. Global Eagle had me come down to take a tour of its entertainment division. The idea was to showcase all of the behind-the-scenes…
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Southern Airways Express Serves Small Cities… And Makes Money
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My ongoing, unorganized series looking at the demise of small city service in the US has been pretty depressing. Sure there are some ideas on how to help mitigate the destruction, but that’s often more…
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Delta Swaps International and Domestic Aircraft To Fight the Low Cost Carriers
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It was more than a year and a half ago when I wrote this about JetBlue’s first big expansion of its Mint premium cabin beyond the usual transcon markets between New York and both LA…
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Flat Beds on the American 767-300, Then Coach Home (Trip Report)
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As I wrote yesterday, it’s a quiet Thanksgiving week, so I’m posting my recent trip reports to get them out of the queue. There’s no post on Thursday. I’ll be back on Monday with a…
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JetBlue Mint, Take 2: Now With Food! (Trip Report)
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It’s Thanksgiving week, so I’ve decided to lie low and post two trip reports today and tomorrow. No post Thursday, and I’ll be back the following Monday as usual. — The last time I flew…
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3 Links I Love: KLM Not LinkedIn, California Pacific Tries Again, the Delta 747 Goodbye
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This week’s featured link: KLM Lets The Customer Decide… – Meanwhile at KLM This is a really interesting read. KLM has one of the more aggressive social media strategies out there, and it has made…