Fares
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The Unrealistic and Unhelpful Expectations of Airline Passenger Advocates
Last Tuesday morning, I was busy trying to corral the kids when I heard the word “airline” coming from the Today Show…
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JetBlue Introduces Fare Families Where Bags Aren’t Always Free and Change Fees Drop
It’s been known for more than six months that JetBlue would be rolling out fare families and introducing a bag fee on…
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Cranky on the Web – An Interview with Me, Hunting for Low Fares, Atlanta’s Silly Name Issue, More
Join me on Monday for an hour-long Twitter chat with CNN about the future of flight. We’ll get started at 8a PT/11a…
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Will Airline Pricing Decline With Fuel Prices? (Ask Cranky)
I’ve been asked this question a lot lately, so I figured it was time to address it. With oil prices plummeting, I…
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Cranky on the Web – Reviewing the Year, More on Hidden City Ticketing, Delays on the Tarmac and on Southwest
In the Trenches: Reviewing the Year and Preparing for 2015 – Small Business Center I take a quick look back on 2014…
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Why Airlines Need Hidden City Ticketing to Be Possible but They Also Can’t Let You Take Advantage of It
Welcome back from the holidays. I’m sure you’re trying to ease back into things at work, but there’s no time for that…
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Delta’s Basic Economy is Going to Generate a Ton of Complaints, Leave Money on the Table
Last week I wrote about Delta’s cabin rebranding efforts, but I failed to really grasp something that is likely going to become…
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Cranky on the Web (December 1 – 5 ) – Hidden City Ticketing, First Class, More
This secret trick could save you money on airfare — but beware – Digital Trends I was asked to comment about hidden…
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Forget the “Best Day to Buy Tickets” Garbage and Think About How Far In Advance to Book Instead
Last week I wrote a special Friday post tearing apart the way the media misinterpreted a report showing that Sunday is the…
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Here’s Why Those Stories Claiming Ticket Prices are Cheaper on Sundays are Completely Wrong
It’s rare that I post something on a Friday, but sometimes there’s a topic that gets my blood boiling and a story…
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Cranky on the Web (September 21 – October 3)
Some of these are a bit old because I didn’t post last Saturday while I was on vacation. But none of these…
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A Lawsuit Over Delta’s Best Fare Guarantee Shows a Lack of Knowledge, So Let’s Fix That
There’s never a shortage of lawsuits involving airlines, but there’s one in particular that came up recently which I thought was worth…