Southwest
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Southwest’s CEO Makes Changes at the Top, Focuses on the Operation
It’s never easy to follow a long-serving CEO at any company. When it happens, I find it particularly worthwhile to follow the…
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Southwest Goes Fishing for Bookings With Well-Designed Companion Pass Promo
Southwest kicked off the post-summer travel season with a blast, offering its famed companion pass to anyone who booked a roundtrip ticket.…
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A Design Shift in Southwest’s New Gates in Phoenix
I took the kids out to Phoenix for a week at “Camp Pop and Grandma” recently, and that gave me an opportunity…
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Better Gate Management Could Have Helped on This Southwest Flight (Trip Report)
I had to go up to Oakland for a quick overnight business trip, so the airline I’d take wasn’t in question. Being…
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A New Cranky Talk is Live – Southwest Credits No Longer Expire With Southwest Chief Marketing Officer Ryan Green!
Listen on Apple, Spotify, or wherever you get your podcasts. We didn’t plan on having another guest this week, but when the…
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Southwest’s Long Beach Performance Improves
As I’m sure you all do on your Sunday nights, I was flipping through Cirium data looking for something fun to analyze…
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Phast Phlights To and From Phoenix (Trip Report)
I had to do a last minute trip to Phoenix for work, so with less than a week out, I was happy…
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Southwest’s Big Price Increase Went Into Effect Last Week
You probably saw all the press touting Southwest’s new fare category, Wanna Get Away Plus, that officially launched last week. While yes,…
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Southwest Spends $2 Billion To Play Catch-Up on Product
Southwest has finally decided it’s time to invest in its onboard product again. Yesterday, the airline announced it would spend more than…
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Flying The Oakland California Corridor Challenge: SNA-OAK-SNA on JSX and Spirit (Trip Report)
And now, it’s time for the final installment of the Oakland California Corridor Challenge. By the time the final day rolled around,…
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Flying The Oakland California Corridor Challenge: ONT-OAK-BUR-OAK-LGB-OAK-SNA (Trip Report)
Are you tired yet? Because I’m tired, and I had only done 4 flights on this adventure on the first day. Day…
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Flying The Oakland California Corridor Challenge: LAX-OAK-SAN-OAK-LAX (Trip Report)
The stage had been set and Henry and my flights were booked. Oakland had requested that we book all refundable flights, and…