Southwest
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How Airline Stories Become Tall Tales
I’ve pulled a controversial story out from the archives today. It’s one that was supposed to run on BNET at the beginning…
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Southwest Announces New International Service, Buries Route and City Cuts
It looks like Southwest has decided to take a cue from the old school PR handbook by making a big splash over…
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Cranky on the Web (September 11 – 16)
Southwest to transform AirTran hub into ‘megacity’ – Atlanta Journal-Constitution I was asked what might happen when Southwest takes over the Atlanta…
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Is Southwest’s Pullback In Philadelphia a Sign of Potential Trouble in Atlanta? (Guest Post)
We’ve got a guest post today looking at Southwest in Atlanta. As I wrote before, I like the way Southwest is handling…
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Southwest Brings Its Airplanes to Atlanta for Valentine’s Day
Southwest’s acquisition of AirTran made a little news yesterday when it was announced that Southwest would bring its own airplanes to Atlanta…
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Cranky on the Web (August 1 – 5)
Airport guide: Surviving LAX – CNN Out of the Office This week, I give some tips and tricks on getting through LAX,…
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Topic of the Week: Southwest Schedule Changes
Southwest rolled out its latest schedule extension this week, and along the way it decided to axe some flights. Boise and Philly…
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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand
I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and…
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Southwest’s First Scheduling Moves at AirTran Give Us Insight Into the Merger Plans
Earlier this week, Southwest publicly announced its first schedule changes for its new AirTran subsidiary. The changes, though small, give us a…
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Southwest’s Long DFW Goodbye and International Plans in Baltimore
There were a couple of completely unrelated pieces of news from Southwest that came out last week, but I decided to throw…
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Cranky on the Web (May 9 – 13)
Southwest, AirTran merger may mean changes for Northeast Ohio airports – WKSU I spoke with an Ohio public radio affiliate about the…
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Topic of the Week: Southwest/AirTran Merger is Approved
The Department of Justice approved the Southwest/AirTran merger without any changes this week. The DOJ said it had no concerns about an…