Southwest
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Cranky on the Web (October 20 – 24)
If anyone happens to be going to a Stanford class reunion today, then come on by and see me on a travel…
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Cranky on the Web (October 13 – 17)
The real story behind the collapse in Southwest’s on-time performance – Los Angeles Times Apparently someone at the LA Times saw my…
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Everything You’ve Ever Wanted to Know About US Airline Tail Numbers (Part 1)
I recently received an email from a reader, Bob S, asking me about aircraft tail numbers. It seemed like a simple topic,…
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Topic of the Week: What You Would Like to See From Southwest
I’ve written this week about how Southwest needs to figure out what it wants to be, but let’s turn the tables. What…
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How Southwest Tanked Its Operational Performance… And Then Took a Year to Fix It
In early 2013, Southwest realized that demand was strong. Faced with a set number of airplanes, it had two choices. It could…
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Southwest Reveals a New Visual Identity, But You Better Not Call It a New Brand
It had been years since Southwest last had a media day, so I was surprised to see an invite come in the…
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A Day in the Life of Southwest’s Largest Cargo Operation
I don’t talk about cargo much on the blog, but it is most definitely an integral part of the business. Chances are,…
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Pondering Southwest’s Big Schedule Change for Dallas, Washington, and AirTran
Southwest does scheduling differently compared to any of the legacy carriers. The airline only allows bookings a few months out, but when…
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Winning and Losing Airports in the Washington/National Slot Shuffle
Washington’s National Airport is, to put it mildly, a highly desirable place to fly. It is mere minutes from downtown Washington and…
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The Fight for American’s Gates At Dallas/Love Field Heats Up
When American and US Airways settled with the Department of Justice (DOJ) and offered to give up some assets to complete their…
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Southwest’s Announcement of 15 New Destinations From Dallas Leaves So Many Questions Unanswered
Ever since Southwest first started flying more than 40 years ago, it has been heavily restricted as to where it could fly…
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Cranky on the Web (January 27 – 31)
What Happens When a Plane Freezes, and Why You Should Care – Conde Nast Daily Traveler A little piece talking about why…