Airlines
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An Early Departure On an Aircraft with the New Delta Interior (Trip Report)
It was a busy but fun 10 days in Indiana, and I was exhausted. What better way to end a sleepless trip…
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A Look Back at United’s Shifting Fleet
Sorry for the delay on this one, but it’s now time for the final chapter in the “look back” series. If you…
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3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying
Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being Cool – Skift There was a great interview in Skift this week…
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A Goofy Southwest Crew Makes for a Great Ride (Trip Report)
The stereotypical “good” Southwest flight is one that runs on time with a crew that’s having a lot of fun. It’s been…
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American Sadly Chooses Conformity Over Superiority With Its New Revenue-Based AAdvantage Program
American has been talking about revamping its AAdvantage program for some time now, but thanks to the merger with US Airways, the…
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United Polaris and the Rise of the Branded Experience
By now you’re probably aware that United has launched an all-new Business Class which it is calling Polaris. This follows in the…
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Cranky on the Web: JetBlue’s Short Short Scandal, United Polaris
JetBlue Defends Decision to Ask Passenger to Replace Booty Shorts Before Boarding Flight. Will the Incident Affect Its Brand? – Entrepreneur If…
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3 Links I Love: Avianca for Sale, Qatar’s A380 Gate Problem, Delta’s Back in ExpertFlyer
This week’s featured link: United Continental, Delta Air Lines possible bidders for Avianca: WSJ – Reuters Ok, so we don’t know much…
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3 Links I Love: Comfort+ Changes, Alaska Milk Run, and Fares Going Down
This week’s featured link: Delta Comfort+ now available as fare for flights to Asia and Latin America – Delta.com Delta started selling…
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A Look Back at Delta’s Shifting Fleet
The response to last week’s post about American’s shifting fleet mix was so overwhelmingly positive, that I’ve gone and looked at both…
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DelAAyed by Mesa and Its Tired and Worn Interiors (Trip Report)
For this year’s Phoenix Aviation Symposium, I was asked to moderate a panel about the customer. I’ve always enjoyed that conference, so…
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3 Links I Love: Delta Keeps Shooting Itself in the Foot, Value Alliance, and Dubuque
This week’s featured link(s): Delta’s Comfort+ upgrades could turn into frequent flyer problem – Runway Girl Network Delta to end sponsorship of…