The EU’s Airplane Carbon Trading Program and What It Means – Conde Nast Daily Traveler
I walk through what’s been doing on with the EU emissions trading scheme and why it was suspended. (This has been one heck of a political brawl.)
Category: Lufthansa
Air Canada Joins European Airlines in Trying the Failed “Airline Within an Airline” Strategy (Again)
Air Canada Joins European Airlines in Trying the Failed “Airline Within an Airline” Strategy (Again)
When you don’t have any new ideas in this industry but your airline needs help, what do you do? You just recycle old ideas and make them sound like the best thing since sliced bread. Throughout the late 1990s and into the early 2000s, the “airline within an airline” plan … Read the post
How to Navigate Airline Customer Service in Difficult Situations – Conde Nast Daily Traveler
There was a story about a woman who missed her brother’s funeral because of a bunch of airline problems. That prompted me to write a post for CNTraveler.com about how to avoid those kind of situations … Read the post
Over the last decade, Europe’s big three airline groups, IAG (owner of British Airways/Iberia), Air France/KLM, and Lufthansa Group, have all been in much better shape than their American counterparts. While US airlines floundered and filed for bankruptcy, they grew and became stronger. But now, the tables are turned as … Read the post
I didn’t write about Lufthansa’s new business class when it first came out, because I just wasn’t sure what to make of it. But I’ve been talking to a few people, and I think it might be a good time to discuss. I really can’t make up my mind. I … Read the post
If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on it, what would 
you do? The smart answer would probably be to just let it go and stop calling attention to the work, especially since it has … Read the post
One thing that’s certain is that you can make statistics say pretty much whatever you want to get your point across. That’s exactly what the UNITE HERE union is doing with what appears to be a 
smear campaign against Lufthansa. After talking with the research analyst behind the report, I … Read the post
It may be a very small piece of the travel experience that few of us will have the chance to try, but it’s still fun to explore what airlines are doing for their international First Class passengers. Lufthansa is certainly no slouch in this area. In particular, the airline’s First … Read the post
I know I said trip reports would only be on Wednesdays now, but I changed my mind. Lufthansa flew me out to Frankfurt only to come back less than 24 hours later on the inaugural A380 to San Francisco, all in business class. I’ll start with the flight out so … Read the post
Airlines have spent a lot of time and effort trying to figure out a way to squeeze a seat and a bed into a very small space on an airplane, and they’ve done an admirable job. But any time you try to create multiple uses in one place, it’s not … Read the post
I know, I know. It’s yet another onboard wifi story, right? Lufthansa has started putting internet on its airplanes and expects to have it on its whole long haul flight by the end of 2011. So why is this interesting? A couple of reasons, actually. I do find it really … Read the post
Let’s say you’re flying on a German airline and you’re riding in style up in business class. What would you like to see in the lounge before you go? That’s right, a German beer garden. And now you can. Lufthansa has installed a beer garden in its newly-refurbished Munich lounge… Read the post