JetBlue
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Topic of the Week: JetBlue Goes Premium
In annoyingly terse brief this week, JetBlue announced that it would introduce a “premium transcon product.” I call it annoying because they…
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Topic of the Week: Pay Per Use Lounges
JetBlue announced that Airspace will open a pay-per-use lounge in Terminal 5 at JFK in May. The private lounge will have plenty…
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JetBlue Wants to Expand Its Relationship with American, But Is That the Right Move for American to Make?
Apparently JetBlue CEO Dave Barger was sending love notes today when he said JetBlue looks “forward to deepening and expanding the relationship…
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Cranky on the Web (February 18 – 22)
In the Trenches: Changing Our Services – Intuit Small Business Blog This is actually more about flight changes instead of changing our…
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Topic of the Week: Virgin America Goes to Newark, JetBlue to Philly
It looks like Virgin America finally picked up slots and gates to start Newark service. JetBlue is also starting a new city…
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JetBlue Enters Alaska’s Bread and Butter Market
The airline with the Eskimo on its tail has to be feeling a little uneasy right now after JetBlue announced it would…
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JetBlue’s Call Center Marketing Advantage Over Virgin America (Guest Post)
I’m busy enjoying some Maui onion rings right now, so I’ve lined up a guest post for your reading pleasure. Eric Starkman…
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WestJet and JetBlue See the Value of the Upsell; Southwest Doesn’t
JetBlue and WestJet both had separate announcements last week around the same basic idea. The airlines are cutting legroom in the back…
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JetBlue and Virgin America Go Elite to Court Big Money
In case you missed it, JetBlue and Virgin America both announced earlier this week that they would be rolling out elite programs…
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JetBlue’s Strong Performance Has Spirit on the Run
Spirit has been aggressively growing Dallas/Ft Worth service lately, but not all routes have been successful. Notably, DFW to Boston hasn’t worked…
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A Working Trip to Vegas (Trip Report)
Last week, Allegiant paid for me to come out to Vegas and speak to the attendees at its annual conference for the…
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The DOT Gets it Right With Washington/National Slot Awards
There’s nothing I like more than ripping apart the Department of Transportation (DOT) for its poor rule-making abilities, but every so often,…