I just stepped off my first long haul wifi flight earlier this week when I flew American from London to LA. Wifi was spotty for a couple hours, but when it worked, it was absolutely incredible. I worked a full day and now get home able to spend time with … Read the post
LAX opened the doors of the new concourse at the Tom Bradley International Terminal last week for a media sneak preview. The new building has been delayed and won’t actually open for weeks (or maybe months, we’ll see), but Mayor Antonio Villaraigosa leaves office on July 1 and wanted to … Read the post
In the Trenches: The Good and Bad Sides of CRM Integration – Intuit Small Business Blog
I think we’ve found our CRM solution, but I’m still hesitating a little.
American and US Airways leaders were on Capitol Hill this week talking about the virtues of the merger. One area where there has been speculation that the airlines might have to make concessions is at heavily-restricted Washington/National airport. US Airways already holds a majority of slots, and now with American … Read the post
You guys love your elite status with United, don’t you? When the airline started sending emails about new spending requirements to earn elite status every year, I started to get emails from a lot of you with the news. And I’m not even a miles and points blogger. I … Read the post
In the last couple of weeks, the news has come out that Delta is closing its Memphis hub. But that’s not really what’s happening. What’s actually occurring is Delta is cutting more service — from 94 to 64 daily flights. The hub is still there with some minor banks (you … Read the post
Last week I didn’t write for any other publications because of my Korea trip. But I’m back as usual this week.
This Is Where Your In-Flight Meals Grow: A Photo Tour of Korean Air’s Farm – Conde Nast Daily Traveler
I was lucky enough to … Read the post
Last week I wrote about how Delta had cut back on awarding elite qualifying miles. Most notably, travelers who purchase tickets on Korean will no longer be able to earn elite qualifying miles in Delta’s program at all. Delta kept pointing to its email statement saying that each airline … Read the post