October 2012
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Why Airlines are Canceling So Many Flights for Hurricane Sandy
If you’ve been trying to get to, from, or through the northeast US this week, you know that a lot of flights…
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Am I Negatively Biased Against American? (Ask Cranky)
I’m guessing you’ve read a lot about Hurricane Sandy this morning, so I won’t bore you with the same. (Summary: lots of…
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Cranky on the Web (October 22 – 26)
In the Trenches: Finally, a Full-Time Employee – Intuit Small Business Blog After a very long time, I finally was able to…
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Topic of the Week: Why is American Going to Seoul?
American announced a bunch of new routes this week, but one caught my eye. The airline, which flies only to Beijing, Shanghai,…
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Singapore Ditches the A340-500, An Airplane That Was Destined for Mediocrity at Best
Singapore Airlines has announced a big order for a slew of new aircraft from Airbus including more A380s and some new A350s.…
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The Next North American Battleground… Small Canadian Cities
North America is a big place. When you think about where the next big airline battle is likely to be, you probably…
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Airlines Should Not Bend the Rules for Those With Family Emergencies
One of the more contentious customer service issues in the airline industry has long been around how airlines deal with people who…
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Cranky on the Web (October 15 – 19)
Tips for Booking Holiday Travel – Travora This one actually went up awhile ago, but I just got around to posting the…
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Topic of the Week: Finding a Stranded Boat
Let’s end the week with a little bit of awesome. An Air Canada flight into Sydney went out of its way to…
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Flying Concorde (Trip Report)
Almost a decade ago, I had the pleasure of being able to fly on one of the most incredible aircraft to have…
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Who the F*&@ is NewFrontier Airlines?
If you haven’t seen this, get ready for a treat. Air Gumbo may not have worked out (yet…), but now we have…
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We’re Going to Hear a Lot From the New Avianca in the Coming Years
Back in 2010, Colombian-based Avianca and Central American-based TACA merged to form a formidable Latin airline, but the brands remained separate, as…