Fuel hedging no guarantee for airlines – CNN Out of the Office
Following up on last week, this week I wrote about fuel hedging and why airlines don’t actually have fuel prices locked in, for the most part.

How Not to Design a Website, Courtesy of a Lousy Indonesian Airline – BNET Headwinds
PT. Tri-M.G. Intra Asia Airlines out of Indonesia may be best known for its position on the EU blacklist (if it’s known at all), but really it should be known for a truly awful website.

US Airways Takes Its Frequent-Flier Program to the Next Level – BNET Headwinds
US Airways has added “special dividends” to keep people flying even after they’ve reached status. It’s a low cost way to keep people flying.

In the Trenches: The Agony of Credit Card Fees – Intuit Small Business Blog
Trying to compare credit card processors is like trying to grab a fistful of air. It’s impossible.

How Some Airlines Thrive Without Global Alliances – BNET Headwinds
Alliances may be for the cool kids, but there are plenty of airlines doing just fine without. Look at Alaska, JetBlue, and Hawaiian, for example.