Recent Articles
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Topic of the Week: PeopleExpress Tries Yet Again
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Remember when the new PeopleExpress said it would be flying by Summer 2012? Ha, not even close. It bought the certificate for XTRA Airways but…
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When a Stop in Sub-Zero Minneapolis Seems Like a Great Idea (Tales From The Field)
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We all know how terrible the weather was to start the year, and of course, that meant an incredibly busy time for Cranky Concierge. We…
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Norwegian’s Efforts to Be a Global Airline Cause Major Fights Here in the US
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When you hear an airline say it wants to be global, that generally means it wants to fly to places around the world. But when…
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American, Delays/Cancellations, Delta, JetBlue, JFK – New York/JFK, ORD – Chicago/O’Hare, United, WeatherAn In-Depth Look at How Airlines Handled the Weather in New York and Chicago
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I’ve had a few notes and comments come in regarding how one airline handled the bad weather last week versus another airline. There’s no question…
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Cranky on the Web (January 6 – 10)
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Higher Fees Actually Do Mean Lower Fares, At Least For One Airline – Conde Nast Daily Traveler There is nothing that showers the power of…
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Topic of the Week: United Gets Ready to Make SFO Work Better
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We’re finally getting toward the end of United’s tough times at SFO. For awhile now, the operation has been split between its home in Terminal…
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Delta Cabin Upgrades Show the Outline of a Domestic Product Plan
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Delta may not have announced it this way, but with yesterday’s decision to rework the cabins on some of the fleet, the airline seems to…
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How Traveling This Past Week Has Snowballed Into a Complete Mess
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It’s not uncommon for a big winter storm to mess with travel plans, but this past week can best be described as a convergence of…
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I May Not Like American’s Livery But I Get Why It’s Staying
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We now know how American will paint its airplanes. Just over half of the 60 percent of American’s employees that voted chose to keep the…
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Cranky on the Web (December 30 – January 3)
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In the Trenches: Celebrating Our Success – Intuit Small Business Blog Cranky Concierge deals with a lot of unhappy people in tough situations, and that…
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Topic of the Week: Your Predictions for 2014
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Yes, I know. The topic of the week is a day early this week. Why? Because I’m trying to lay low and take a bit…
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2013 Flying Summary
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It’s for the year-end travel summary. This year saw a big jump in travel for me. I flew more more miles in 2013 than any…
