Part of the fun that comes with having the Cranky Concierge air travel assistance business […]
I was approached by someone recently about a fascinating interaction with JetBlue, and I thought […]
In my post last Thursday, I laid out why I thought the 737 MAX shouldn’t […]
If you’re going to miss your flight, call the airline. Immediately. And be nice – […]
Azul Signs Non-Binding Agreement to Acquire Selected Assets of Avianca Brasil – AzulThings keep moving […]
When the 737 MAX operating Ethiopian Airlines flight 302 crashed on takeoff from Addis Ababa […]
As you know, last month was the annual American Leadership Conference, and once again I […]
Welcome to the second half of my long night with American. In my post about […]
Sun Country CEO gets very real on the airline’s quest for financial sustainability – MinnPostHere’s […]
It’s a lofty title to be sure. Janet joined United in November 2017 to fill […]
It has been anticipated for years, and as of yesterday, Southwest has finally started selling […]
I may have flown to Dallas for American’s leadership conference last week, but that was […]