Seats
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American is the First US Airline to Introduce True Premium Economy, But Others Will Likely Follow
In the last decade, it’s been incredibly rare to hear about American being first, but this is a different American these days.…
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Frontier’s New Seats Give More Room to the Middle Seat (and No Room for Your Laptop)
Frontier has been slowly working on its transition from a traditional kind of airline into a more point-to-point-focused ultra low cost carrier…
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I Don’t Know if Southwest’s New Seat is a Good Thing Or Not
Southwest had what it called an “especially amazing” announcement this week. The big news? The airline is introducing a new seat on…
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Alaska Airlines Tweaks Its Product for Longer Haul Flying
Alaska is an airline on a tear right now. It’s posting record profits while expanding fairly quickly, not a combination that you…
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Lufthansa Focuses on Low Cost, Takes a Page Out Of United’s 2003 Playbook
You might think Germans would just be spending this week basking in the glow of their World Cup victory, but that’s not…
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Delta Goes Fully Flat… in Business Class… on Widebodies… on Overseas Flights
Last June, when United announced it had installed flat beds on all of its long haul flights, I published a little guide…
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Delta Cabin Upgrades Show the Outline of a Domestic Product Plan
Delta may not have announced it this way, but with yesterday’s decision to rework the cabins on some of the fleet, the…
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Cranky on the Web (December 23 – 27)
Scrambling Toward Christmas with Sad Songs, Oscar Isaac, and Tight Flights – The Colin McEnroe Show I was on WNPR to talk…
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Cranky on the Web (November 18 – 22)
In the Trenches: Preventing Mistakes – Intuit Small Business Blog We made some mistakes in the business, and that led me to…
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SmartTray: Sometimes It’s the Simplest Things That Grab Your Attention
I had been meaning to write about this after I met with the company at the APEX show back in September, but…
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JetBlue Rolls Out Its Next Generation Cabin
This week is the Global Business Travel Association’s (GBTA) big annual convention. Every year, the big corporate travel buyers and travel management…
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Cranky on the Web (June 24 – 28)
PlaneBusiness Cranky Analysis: The Transcon Wars – PlaneBusiness Banter ($Subscription Required$) In my next installment of my monthly column with PlaneBusiness, I…