3 Links I Love: Why Southwest Says Its IT Failed, Calls for Southwest CEO’s Head, Talking Alaska-Virgin America

3 Links I Love: Why Southwest Says Its IT Failed, Calls for Southwest CEO’s Head, Talking Alaska-Virgin America

This week’s featured link:
Southwest CEO: Router failure that grounded flights equated to ‘once-in-a-thousand-year flood’Dallas Morning News
Something tells me this is as close as we’re ever going to get to figuring out what really happened when Southwest’s systems melted down. I have a picture of Southwest’s IT … Read the post

3 Links I Love: WestJet’s 767 Problems, Ontario’s Bad Plan, Delta’s Spying is Normal

3 Links I Love: WestJet’s 767 Problems, Ontario’s Bad Plan, Delta’s Spying is Normal

This Week’s Featured Link:
WestJet’s London Expansion Has Been A Bumpy FlightWestJet
I’ve been hearing people talk about WestJet’s 767 operational problems for awhile, but once more traditional outlets pick it up, it becomes bigger news. WestJet picked up some two dozen year old 767s from Qantas to … Read the post

3 Links I Love: Hard to Start Up Cuba, Chinese and Virgin Australia, That Weird Airbus Noise

3 Links I Love: Hard to Start Up Cuba, Chinese and Virgin Australia, That Weird Airbus Noise

This week’s featured link:
Airlines Race to Cuba, Overcoming Major HurdlesAssociated Press
Scott Mayerowitz headed down to Cuba with American Airlines to explore the problems of trying to start doing business in a country that might as well be from another planet. Considering the recent award of service … Read the post

3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying

3 Links I Love: Keeping JetBlue Cool, American Talks Revenue, Why People Hate Flying

Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being CoolSkift
There was a great interview in Skift this week with JetBlue Chief Marketing Officer Marty St George. If you’ve ever wondered what’s behind JetBlue’s marketing efforts, or the marketing effort of any “cool” company, then you’ll really … Read the post

3 Links I Love: Comfort+ Changes, Alaska Milk Run, and Fares Going Down

3 Links I Love: Comfort+ Changes, Alaska Milk Run, and Fares Going Down

This week’s featured link:
Delta Comfort+ now available as fare for flights to Asia and Latin AmericaDelta.com
Delta started selling Comfort+ as a separate cabin domestically earlier this month, but for international flying it remained simply an ancillary seat choice. That is changing… sort of… in some places. … Read the post

3 Links I Love: Delta Keeps Shooting Itself in the Foot, Value Alliance, and Dubuque

3 Links I Love: Delta Keeps Shooting Itself in the Foot, Value Alliance, and Dubuque

This week’s featured link(s):
Delta’s Comfort+ upgrades could turn into frequent flyer problemRunway Girl Network
Delta to end sponsorship of Fox Theatre over Qatar Airways event with JLoAJC@ATL Blog
Airline wars wound Seattle Pride Parade marchersSeattle Times
I’m not sure why Delta keeps shooting … Read the post

3 Links I Love: Delta’s Weird CLEAR Move, Burbank’s Silly Renaming, United’s New Gift Delivery Service

3 Links I Love: Delta’s Weird CLEAR Move, Burbank’s Silly Renaming, United’s New Gift Delivery Service

This week’s featured link:
Delta Air Lines and CLEAR Partner to Improve Airport ExperienceDelta News Hub
One of the initiatives that Delta rolled out at media day last week was a partnership with CLEAR. Delta has actually bought a stake in the company and is giving Diamond elites … Read the post

3 Links I Love: A Lower Cost Virgin Atlantic (or Not), California Pacific’s Lack of Progress, AvGeeks to North Korea

3 Links I Love: A Lower Cost Virgin Atlantic (or Not), California Pacific’s Lack of Progress, AvGeeks to North Korea

This week’s featured link(s):
Virgin Atlantic considers new low-cost Gatwick offshootRoutes News
No new Virgin Atlantic sub-brand comingWandering Aramean
How do you counter a money-losing low cost carrier that seems hell-bent on growing like crazy? (That’s you, Norwegian.) Apparently you have to slash your costs if … Read the post

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